Assistant Adolescent Residential Operations Manager at Outreach Development Corp.

Outreach is seeking a qualified full time Assistant Adolescent Residential Operations Manager to work in our Brentwood Adolescent Residence located in Brentwood, Long Island. The Assistant House Manager is responsible to assist in supervising the delivery of care coordination services to an adolescent population with history of substance abuse, some of whom have specialized needs (chronic medical conditions, mental health).

What You Will Do:  

• Provide bi-monthly, individual, agenda driven supervision for part time, per diem and overnight Substance Abuse Counselors.
• Monthly chart auditing for the timely and accurate submission of all substance abuse counselor's clinical paperwork.
• Provide substance abuse counselors with a sense of direction and compelling purpose towards the accomplishment of goals/mission by consistently communicating and supporting employee ownership and involvement in the agencys strategic plan and priorities.
• Demonstrate flexibility and adaptability in managerial style.  
• Directly observes the clinical practice of employees in all formats.
• Seek appropriate supervision and consultation from peers and immediate supervisor.
• Provide crisis intervention when needed.
• Report all clinical emergencies to Unit Director whereby using 24 hour on-call contacts effectively and efficiently.
• Participate in reassessment appointments.
• Provide assessments, group and family counseling as directed.
• In supervision with counselors, coordinate training which supports their development in established long term goals.
• Create and monitor monthly staff schedule.
• Conduct yearly evaluations and give growth plans for Substance Abuse Counselors.
• Oversee chart audits and ensure all deficiencies are corrected.   Frequency of audits will be indicated by Site Director.
• Approve Learning Experience/Contracts created by counselors in a manner commensurate with their developmental level in this area.
• Review the weekly package, facilitate package meeting and coordinate the delivery of the package to the family In-House Meeting.
• Adhere to Professional and Ethical Responsibilities as noted in the Outreach Project Policy and Procedure Manual.
• Participate in special family events throughout the year.
• Participate in Parent Support Group, as needed.

Who You Are:

• CASAC, LMSW, LCSW, LMHC or higher preferred, with 2-3 years of experience in substance abuse and experience in a residential / adolescent Setting
• Must be able to work the required schedule
• Extensive knowledge of community resources available to clients who are diagnosed with substance use disorders, mental health disorders, chronic medical conditions
• Unwavering commitment to quality programs and data-driven program evaluation
• Ability to manage, coach, and develop high-performance teams that achieve program objectives
• Ability to work effectively in collaboration with diverse interdisciplinary team
• Action-oriented, adaptable, and innovative approach to program planning

Work Environment

This job operates in a professional office environment as well as outside in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to travel among assigned sites and locations as needed.

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At Outreach, we enjoy a strong work-life balance, excellent benefits, and ongoing professional training. Our enthusiastic employees love what they do and the positive impact they make every day. Outreach embraces diversity and promotes a workplace in which individual differences are recognized, appreciated and respected.

Our employees are the reason Outreach ranks among the most respected health and human services providers in New York City and Long Island. In fact, we have been named one of the Best Companies to Work for in New York a total of nine times since 2010.

Communities throughout Queens, Brooklyn, and Long Island turn to Outreach for a vast array of treatment and training needs. We customize our services to increase our access to a wide range of individuals and groups including Families, Justice System, Aspiring Professionals, EAPs/MAPs and Community Members. Outreachs treatment services are licensed by the New York State Office of Alcoholism and Substance Abuse Services (OASAS) and employ best practices in line with the Substance Abuse and Mental Health Services (SAMHSA) indicators of quality treatment.

An EEO employer, we enjoy exceptional workforce retention many of our employees have been with Outreach for 10 years or more, some starting as part-timers and now working in full-time senior management.

Adding to our outstanding benefits, some members of Outreachs clinical and professional staff may be eligible for student loan forgiveness and repayment plans for persons working in public service, education, and health care, including the federal Public Service Loan Forgiveness (PSLF) Program, Income-Driven Repayment (IDR) Plan, or the New York State Licensed Social Worker Loan Forgiveness (LSWLF) Program. Outreachs NYC outpatient programs are also approved for the National Health Service Corps (NHSC) Substance Use Disorder Loan Repay