Assistant Association Portfolio Manager - Paragon Property Management Group - Green Brick Partners
Plano, TX 75093
About the Job
No Agencies or Recruiters- Direct Applicants Only.
Position Purpose: The Assistant Association Portfolio Manager must believe in, practice and initiate all Green Brick Partners values set forth in an acronym we call HOME. They must be Honest, Objective, Mature and Efficient in how he or she approaches their role at Green Brick Partners.
The Assistant Association Portfolio Manager's role is responsible for providing operational and administrative support for our Associations, in accordance with company policy, service standards and current law.
Responsibilities:- Compliance:
- Monthly Communication: Oversee the process of reviewing and issuing compliance notices to homeowners in violation of community rules (e.g., landscaping, vehicle/parking violations, exterior modifications). Ensure all compliance communications aligns with the Associations Declaration, Covenants, Conditions, and Restrictions (DCCRs).
- Client Compliance Management: Track violations, follow-up communications, and potential fines for non-compliance. Report repeat violators to the Board for comprehensive action plan.
- Homeowner Modifications:
- Architectural Request: Oversee the submission, processing, and review if homeowner modifications requests, such as fence extensions, exterior paint changes, or landscaping alterations. Coordinate with the Architectural Control Committee (ACC) to ensure compliance with community standards and insure timely decisions.
- Liaison Role: Act as a liaison between homeowners and ACC, facilitating communication, gathering additional information/documentation if needed, and confirming both sides understand the process and decisions made.
- Onboarding New Communities: Assisting with tasks related to the onboarding process.
- Homeowner Relations: Addressing homeowner inquiries, concerns, and assisting in dispute resolution.
- Communication Management Tools: Ensuring the effective use of management tools as per the standard operating procedures (SOPs) and organizational system.
- Communications: Prepares/dissemination of community notifications and newsletters.
- Vendor Management: Assist with vendor proposal solicitation and manage work orders.
- Preventive Maintenance: Scheduling and managing notifications and recordkeeping.
- Meeting: Assisting with preparations for annual and board meetings.
- Education
- Bachelors and/or industry certifications
- Experience
- Prior property management experience preferred
- Competencies
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Proficient in business writing skills (grammar, structure, punctuation, etc.).
- Conflict resolution techniques.
- Strong communication and customer service skills.
- Self-motivated, detail-oriented, and capable of time management under pressure.
Authority/Budget/Decision Making/Discretion and Independent Judgment Ability: This role requires critical thinking, decision-making in operational processes, and the creation of best practices. A high degree of review and vetting of information is expected.
Physical Requirements: This position requires the ability to stand, walk, sit, kneel, bend, lift up to 25 pounds, and have specific vision abilities (close, distance, color, and peripheral vision).
Location: This role involves both office work and telework.
We are not taking resumes from recruiters at this time.
The job description is flexible, allowing management’s right to reassign duties/responsibilities as needed.