Assistant Boutique & Spa Manager (New York, NY) - BIOLOGIQUE RECHERCHE
New York, NY 10012
About the Job
About the Brand:
Biologique Recherche is a principled, artisanal, craft-based skincare line that is meticulously designed for professional services and expert recommendations, found within the most prestigious Spas and Salons, globally. Biologique Recherche has a reputation for astounding, efficacious, customized beauty products based on a clinical approach to skin, body, and hair care. Our product range uses pure, concentrated, raw active ingredients and the most advanced, innovative formulations in the premium skincare category. The global flagship beauty institute is located on the prestigious Champs-Elysées, in Paris. The USA headquarters is in NYC on Fifth Avenue and the Flagship Ambassade Spa is in LA on Melrose Place.
We are opening our 4th US Flagship Ambassade in SoHo, New York. Opening Spring 2025
Role: Assistant Boutique & Spa Manager (New York, NY)
The right candidate is comfortable in a high-end luxury environment and for whom client experience is a priority. The Assistant Boutique & Spa Manager will interact directly with clients to resolve issues and ensure satisfaction with spa services and personnel. The ideal candidate is detail oriented and highly organized with inspiring leadership skills. The Assistant Boutique& Spa Manager will report to the Boutique & Spa Manager and fully support them in overseeing all aspects of the spa operations.
Responsibilities:
Biologique Recherche is a principled, artisanal, craft-based skincare line that is meticulously designed for professional services and expert recommendations, found within the most prestigious Spas and Salons, globally. Biologique Recherche has a reputation for astounding, efficacious, customized beauty products based on a clinical approach to skin, body, and hair care. Our product range uses pure, concentrated, raw active ingredients and the most advanced, innovative formulations in the premium skincare category. The global flagship beauty institute is located on the prestigious Champs-Elysées, in Paris. The USA headquarters is in NYC on Fifth Avenue and the Flagship Ambassade Spa is in LA on Melrose Place.
We are opening our 4th US Flagship Ambassade in SoHo, New York. Opening Spring 2025
Role: Assistant Boutique & Spa Manager (New York, NY)
The right candidate is comfortable in a high-end luxury environment and for whom client experience is a priority. The Assistant Boutique & Spa Manager will interact directly with clients to resolve issues and ensure satisfaction with spa services and personnel. The ideal candidate is detail oriented and highly organized with inspiring leadership skills. The Assistant Boutique& Spa Manager will report to the Boutique & Spa Manager and fully support them in overseeing all aspects of the spa operations.
Responsibilities:
- Responsible for the supervision & management of the staff, in the absence of the Boutique & Spa Manager.
- Interact with clients, providing brand & product knowledge.
- Monitor employee performance & report feedback to Boutique & Spa Manager.
- Communicate all feedback and comments from guests to the Boutique & Spa Manager.
- Assist the Boutique & Spa Manager in conducting regular staff meetings to keep employees informed of spa policies and changes as well as ways to grow sales and improve client experience.
- Convey clear instructions and guidance to the staff and establish working relationships that attain a high level of effective employee morale.
- Maintain a safe and hazard free environment for all staff and members, and promote safety awareness at all times.
- Excellent verbal and written communication skills.
- Ability to multi-task in a high volume and demanding environment.
- Must be flexible with schedule – Able to work weekdays, weekends, and holidays.
- Create a motivating & positive work environment.
- Social perceptiveness and situational awareness, especially in a luxury environment.
- 3 years of customer service experience.
- 2 years of supervisory/team management experience.
- 2 years in the beauty industry, particularly skincare.
- Knowledge of Microsoft Office
- Medical/Dental/Vision
- 401(k) Matching
- Commuter Benefits
- USA @biologique_recherche_usa
Powered by JazzHR
Source : BIOLOGIQUE RECHERCHE
