Assistant Branch Manager - Hamlin - Axiom Bank, N.A.

At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization – this is an exciting time to get on board!

We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:

• 12 Paid Holidays
• Generous Paid Time Off
• 4% Match on our 401(k)
• Medical, Dental and Vision Benefits
• 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability

Main Accountability/Responsibilities

• Confer and participate with the branch manager in staffing, training, coaching, resolving routine employee performance issues, and scheduling hours and work.
• Responsible for conducting sales meetings in the absence of the branch manager. 
• Provide operational support to the staff, including check authorization and resolution of customer issues.
• Proactively sell, promote and explain all products and services offered, cross-sell related products and services with emphasis on establishing multiple account relationships with clients.
• Proactively contact prospects via phone and outside calling activities to identify new clients and referral sources, assess customers’ needs to determine appropriate products and services.
• Process new accounts, maintenance requests and loan applications, ensuring documents are properly collected and processed and that collateral loans are secured.
• Maintain prescribed security controls to protect the bank against criminal and fraudulent activity. Ensures the application of, and compliance with regulation, bank policies, procedures, and operational integrity
• Follow company policies as directed to assure proper records are maintained and losses prevented.
• Cultivate relationships with the store associates to garner referrals of customers within and outside the facility.
• Develop ideas to help market the bank within the facility.
• Perform other duties as assigned to contribute to the overall operation and profitability of the branch.
• Support multiple branch locations by filling in shifts for vacations, leaves of absence, and open positions.

Supervision of Personnel

• None

Work Environment/Physical Demands*

• Ability to work in a small area, and interact face-to-face with customer over a four-foot counter for an extended period of time. Ability to lift boxes of coin and money drawers weighing up to 30 lbs. Ability to retrieve and replace safe deposit boxes weighing up to 30 lbs., height up to 6 feet. Ability to reach over counter to help customers. Ability to reach upper cabinets for supplies. Ability to access facility. Ability to move through retail store to speak with customers. Ability to operate and read computer terminal screen. This is a full time position in a retail setting which is open six days per week. Rotating shifts will be required. Ability to cover shifts at multiple locations, occasionally with minimal notice.  

Travel

•  Incumbent will be expected to travel to various branch locations to cover shifts, up to 75% of the time.  

Qualifications Summary

Education

• High School diploma or equivalent; college degree preferred

Experience

• One year supervisory experience (in-store experience a plus)
• Three years’ progressive retail banking experience.

Skills

• Fluency in English and Spanish (preferred)
• Excellent attention to detail, and interpersonal and management skills
• Ability to coach others
• Basic math proficiency and aptitude—ability to add, subtract, multiply and divide in order to help customers with their transaction, and balance teller drawer
• Computer proficiency including MS Office suite, and ability to use core process teller and customer transactions, and balancing
• Write in a clear and concise manner in order to compose memoranda and complete various bank documents and forms
• Ability to handle teller transactions
• Ability to use verbal communication skills to effectively communicate with customers and other employees via phone and in person
• Ability to provide work direction and coach others
• Proven sales record; demonstrated strong interest in sales
• Demonstrated problem solving skills.

(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr@axiombanking.com)

Axiom Bank does not discriminate in employment opportunities or practices on the basis of any protected status. It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran

Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Any resumes submitted without a valid contract will be considered the sole property of Axiom Bank and no fee will be paid.