Assistant Chief Program Officer - Rising Ground, Inc

Overview

About Rising Ground 

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. 

About the Role 

The Assistant Chief Program Officer (ACPO) will work closely with the Chief Program Officer and the Organization’s leadership to ensure the provision of high quality services and supports to achieve organizational and programmatic goals in a mission-driven culture.  The Assistant Chief Program Officer will support the work of the Organization by advising and providing consultation to the Chief Program Officer, Senior Vice Presidents and Vice Presidents of programs, serving as a liaison between programs and the administrative departments of the organization, supporting the growth of the organization through strategic program development and enhancements to service delivery.  

In addition to the duties listed below the ACPO will serve as the Chief of Staff to the Chief Program Officer, will supervise the Centralized Intake and Referral Department as well as the Program Expansion and Enhancement Coordinator. 

Responsibilities

Essential Duties and Responsibilities include the following.  Other duties may be assigned. 

Active commitment to organizational mission and vision and providing high quality programs. Support a high performing culture aligned with Rising Ground’s expectations and core values. 

Working closely with Chief Program Officer and organization leadership to ensure success in program’s operations.  This includes but is not limited to:    

• Managing initiatives that impact programs, most specifically, initiatives that impact multiple programs to ensure that consistent implementation is occurring. 

• Working closely with the Institutional Advancement Department and program leadership to support mission driven program development and expansion.  This includes governmental contracts, fee for service programming and supplemental funding through private foundations. 

• Supporting expansion into new areas of service by ensuring that new business is fiscally viable, mission consistent, and that that organization has the capacity to successfully launch and implement. 

• Managing the implementation of PROMISE, the Organization’s trauma informed, person centered system and philosophy of service delivery. 

• Managing all accreditations for programs and divisions.  This includes ensuring that programs are in compliance and prepared for reviews as well as working with organization leadership to explore new accreditation opportunities when appropriate. 

• Serve as the lead in ensuring that all programs have person supported advisory boards that are consistent with the oversight requirements for each program.  When necessary, develop protocols for these advisory boards and work with program leadership to ensure that they are taking place. 

• Managing special projects 

Directly supervising the Intake and Referral Department.  This includes working with programs and the intake team to maximize enrollment in programs, ensure efficiencies in the internal referral processes and exploring the appropriateness of including additional programs in the centralized intake process.  

Directly supervise the Program Expansion and Enhancement Coordinator. This newly designed position will also support the operation of the Organization’s programs by ensuring high quality service delivery, the development of enhanced programming within and across divisions and will support the development of new programming for the Organization.  

Collaborate with support divisions within the organizations such as Finance, Human Resources, Performance, Evaluation and Measurement, General Counsel, Institutional Advancement, Program Development, and other program areas.  

Ensure that program operations are being executed in accordance with the Organization’s policies and oversight’s regulations. 

Raise the Organization’s profile through external communications, representation at key events, serving on advisory boards, relevant committee and task forces.  

• Keep abreast and maintain knowledge of current, developing trends, research and best practice models. 

Supervisory Responsibilities 

Serves as the Chief of Staff to the Chief Program Officer. Directly supervises the Intake Supervisor and the Program Expansion and Enhancement Coordinator.  Is responsible for the overall direction, coordination, and evaluation of these divisions.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, and hiring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  Identify and provide opportunities for professional growth and development.  Work with staff to develop system to ensure high-quality consistent programs and organizational goals.  

Qualifications

• Master’s degree or equivalent, plus seven to ten years' experience managing high-performing teams in a multi-site, multi-service structure, including professional development and mentorship.  

• Comprehensive working knowledge of program planning, programmatic regulations, requirements, budgets, and current best practices.  

• Expertise in one or more of the following service areas: youth development, child welfare and juvenile justice, intellectual and developmental disabilities, community-based service provision, health services, managed care. 

• Experience in data-driven evaluations and analyses.  Ability to work closely with the finance department to budget and monitor programmatic operations to ensure sound fiscal and system management.  

• Ability to work closely with Performance, Evaluation and Measurement Department to ensure the delivery of qualitative and quantitative goals and outcomes of programs and services.  Analyze and assess programs based on data collected and implement corrective measures if required.   

Supervisory Responsibility 

Yes 

Work Environment: 

Corporate Office 

Position Type/Expected Hours of Work:  This is a full-time position. Days and hours of work are Monday through Friday in our Headquarters at 1333 Broadway office in Midtown Manhattan. Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm. 

Additional Requirements:  

• Authorized to work in the U.S. 

• Ability to work in-person in New York City (NY) for at least 3 days or more per week. 

• Ability to travel to other Rising Ground sites  

Application & Interview Process 

While the interview process may vary slightly, the general process will be: 

• Application reviewed by Talent Acquisition Team member 

• Phone screen with Talent Acquisition Team member 

• Interview with Hiring Manager 

• Panel Interview with Key Partners 

• Interview Decision & Feedback 

Our Compensation & Benefits 

The pay rate for this position is between $190,000 - $210,000/Yr., depending on experience and fit for the role. Rising Ground offers competitive compensation based on the midpoint of the market among not-for-profit organizations of similar size. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Rising Ground does not negotiate compensation offers; instead, each compensation offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss compensation in more detail after you begin the application process. Rising Ground also provides competitive, comprehensive benefits, recognition, and career development. Our current benefits include: 

• Medical, Dental & Vision Benefits 

• Flexible Spending Accounts 

• Wellness Program 

• Employee Assistance program 

• 401k Retirement plan 

• Holiday and Paid Time Off 

Our Commitment to Diversity, Fairness, and Belonging 

Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression. 

Equal Employment Opportunity Statement 

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.