Assistant Client Services Specialist at Marshall & Sterling Inc

Provide superior service and administrative support for department.

• Provide prompt and efficient assistance according to agency procedures and guidelines in the completion of administrative functions, mail, phone, receptionist, backup etc.

• Work in conjunction with Client Service Specialist or Sr. Client Service Specialist and provide service to customers,

invoicing, processing enrollments and terminations, copying, scanning, claims, billing, COBRA, etc.

• Utilize Image Right for maintaining and updating daily tasks.

• Request ID cards.

• Process transactions carefully paying attention to detail on a timely basis to minimize the potential for any errors and

omissions exposure.

• Assist in follow up of outstanding claims in accordance with agency guidelines.

• Assist in the completion of daily reports.

• Maintain professional accreditation necessary to meet agency standards.

• Participate in continuing education programs when available.

• Build and maintain a favorable and professional work relationship with other st aff members.

• Communicate with Supervisor/Manager any issues to ensure excellent customer service.

• Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims.

• Adhere to established employee manual policies and guidelines.

• Promptly report all E&O claims and potential E&O claims.

• Maintain confidentiality in all aspects of client, staff, and agency information.

• Perform other duties and projects as assigned.

• College degree preferred, high school diploma or equivalent required.

• Experience and knowledge of Microsoft Office programs.

• High level of organizational ability with attention to detail.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Salary Range is $37,500 - $42,500.

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

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