Assistant Community Manager - Regency Management Service LLC
Champaign, IL
About the Job
Join Our Team of Dynamic Real Estate Professionals!
Are you ready to embark on an exciting journey with Regency Multifamily? We're constantly moving our culture and opportunities forward, guided by our core values of integrity, commitment, innovation, and excellence. At Regency, we prioritize our employees' growth, fulfillment, and well-being, fostering an environment where everyone is empowered to learn, perform, and succeed.
Benefits That Go Beyond the Ordinary:
- Bonus Opportunities at every level
- 11.5 Paid Holidays
- Paid Birthday off
- Paid Time Off
- Tuition Reimbursement
- Employee Rental Discounts (20% up to $300, Additional rental discounts for Onsite On-Call Maintenance Tech at select Properties)
- Company Employee Events
- Regency Apparel Provided
- Casual Fridays
- Employee Referral Program
- Employer paid life, short term & long term disability
- Work from home opportunities.
Full benefits package for Full time Employees including Medical, Dental, Vision and Life
About the Position: We are seeking a dedicated and experienced Assistant Community Manager to join our team. Reporting directly to the Community Manager, the Assistant Community Manager will aid overseeing all aspects of property operations, including leasing, resident relations, maintenance coordination, and financial management. The ideal candidate will have a strong background in residential property management, exceptional leadership skills, and a passion for delivering outstanding service to our residents.
Key Responsibilities:
- Assist in training Leasing Coordinators under Community Manager's guidance.
- Report incidents and emergencies to Community Manager and Director of Operations promptly.
- Maintain cleanliness and readiness of model unit, marketing areas, and common spaces daily.
- Participate in marketing campaigns and outreach efforts to meet occupancy goals.
- Lease apartments in compliance with Fair Housing guidelines and process rental applications.
- Maintain acceptable visit-to-application closing ratio as per property goals.
- Conduct follow-up calls and document prospect traffic daily.
- Conduct monthly market surveys and recommend changes for competitiveness.
- Assist in scheduling and participating in resident activities.
- Organize and maintain resident, maintenance, and property files and reports.
- Follow lease renewal program to maximize resident retention.
- Assist in daily community maintenance and timely resolution of resident issues.
- Ensure property management activities comply with standardized policies and regulations.
- Assist in daily rent collection and pursue past-due rents according to policy.
- Communicate with residents for work requests and ensure satisfaction with completed work.
- Assist in property inspections and upkeep, including litter removal.
- Conduct move-in and move-out inspections promptly.
- Support and comply with company policies and procedures.
- Work at other properties in the portfolio as directed.
Requirements:
- High school diploma or GED required; CAM designation preferred.
- Minimum of one years of residential property management experience.
- Excellent communication, organizational, and leadership skills.
- Valid driver's license and auto insurance required.
- Ability to work effectively in a fast-paced environment.
- Ability to stand, walk, stoop, and lift as needed.
- Work both indoors and outdoors in various weather conditions.
- Good eye/hand coordination and color perception required.
- Multi-family residential property.
- Professional and courteous interaction with residents, contractors, and team members.
Why Choose Regency Multifamily?
Regency Multifamily is a leading real estate investment and development company with a rich history of success. With over 4,000 apartment units throughout the Midwest, we're committed to excellence and growth. Join us in shaping the future of multifamily living and building a rewarding career.
Equal Opportunity Employer:
We are proud to be an equal opportunity employer, fostering diversity and inclusion in our workforce. We welcome applicants of all backgrounds and abilities to apply.
Ready to Join Us?
If you're ready to take the next step in your career and become part of our dynamic team, apply now! For any inquiries or further information about the position, feel free to contact us at 217-974-7375. We look forward to welcoming you to the Regency family.
