Assistant Contract Technical Representative - ACTR at Mindbank Consulting Group

• Mindbank does not work with third party companies. Do not inquire.

Mindbank Consulting Group has an immediate need for an Assistant Contract Technical Representative (ACTR) Help Desk Specialist. This position is located in Arlington, VA, and work is 100% onsite. Candidates must be s with an active Secret clearance. This position pays up to $90,000 and is based on each candidate's skills and professional experience.

Assistant Contract Technical Representative Responsibilities:

• Provide IT support to the Department of Navy.
• Monitor, review, interpret, evaluate, and report on technical aspects of the Navy Marine Corp Internet (NMCI) operation.
• Provide the interface between technical aspects of NMCI and the operational requirements of the command.
• Assist customers with ordering, analysis, evaluation and preparation of recommendations for improvements, optimization, developments and/or maintenance of NMCI/CosC/NGEN/NGEN-R services.
• Operate as the liaison between the technical development team and multiple business units across the client organization.
• Function as a liaison with higher level Command Contract Technical Representatives (CTRs) on NMCI-related issues.
• Develop, interpret, plan, and apply policy, process, procedure, and strategy in the delivery of multi-discipline IT services required to achieve data and system integration/interoperability supporting OPNAV.
• Maintain current knowledge of client systems and subsequent upgrades or changes.
• Provide technical support for program personnel in various locations who have NMCI assets and peripherals.
• Provide government approved brief on security responsibilities to OPNAV Staff.
• Determine and order NGEN/NMCI service requirements for new personnel.
• Transfer existing or create new NGEN/NMCI user accounts, ensure user System Authorization Access Request-Navy (SAAR-N) forms are completed and routed to the Command Information Assurance Manager (IAM).

Assistant Contract Technical Representative Qualifications:

• United States Citizen with an active Secret (or higher) clearance.
• 5 years of professional experience in Information Technology field.
• At least six months of previous or current ACTR experience is required by our client.
• Demonstrated ability to communicate orally and in writing.
• Must have a positive customer service attitude.
• Experience working with the NMCI/CoSC/NGEN/NGEN-R contracts ordering; tracking system is a plus.
• Security+ certification is not required, but it is preferred.

Why should you work for Mindbank?

Since 1986, Mindbank has helped hundreds of clients solve some of the most complex IT problems through the strategic implementation of solutions and resources. Our clients include US Federal agencies, State & Local Governments, Tribal Organizations, Fortune 1000 companies, as well as Small Businesses.

Mindbank believes that our employees deserve the best care that our company can provide. We offer our employees a comprehensive and competitive benefits package including:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long Term Disability
• Short Term Disability
• 401 (k) Plan
• Paid Time Off
• Training and Education Reimbursement
• Referral Bonuses

As an Equal Opportunity Employer, Mindbank is committed to a diverse workforce and we seek the most qualified candidate for each opening without regard to race, color, religion, age, gender, gender identity, marital status, sexual orientation, national origin, protected veteran status, or disability status.