Assistant Director-CARE Program at Lenox Hill Neighborhood House

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, legal, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.

The CARE Program is a Social Adult Day Program for older adults living with Alzheimer’s Disease and other forms of Dementia. CARE provides a warm, safe, and stimulating environment to those who experience a range of various cognitive impairments and draws on a person-centered approach to offer arts-based socialization services and respite to caregivers and families. Reporting to the Program Director, the Assistant Director helps execute and implement our vision of delivering high quality care and socialization services to individuals living with late-stage dementia or a related disorder or disability. The Assistant Director is responsible for facilitating therapeutic activities and programming and ensuring effective program operations. In conjunction with the Director, and in their absence, the Assistant Director will lead the program and ensure a welcoming and inclusive space by fostering a teamwork approach among staff and volunteers.

The Assistant Director will:

• Develop, facilitate and oversee suitable, creative and therapeutic programming for clients in person and virtually
• Provide direct activity facilitation primarily in group settings, using a client centered approach and adaptive and accessible modalities based on the abilities and experiences of our clients
• Conduct intake and assessments, exploring participant and caregiver needs and complete progress notes; following up with caregivers to ensure participants’ needs are met through effective care planning
• Maintain documentation on the designated database by entering and updating client case notes, assessments, and attendance
• Assist with the tracking of deliverables, levels of service, and ensure compliance with funding sources
• Supervise, mentor and deploy volunteers and graduate level interns in their placements and across our programs as applicable
• Assist with the development of the program’s monthly activities calendar and all other program materials including outreach and promotional materials to foster enrollment and growth in participation
• Communicate with clients, caregivers, and volunteers of daily programming schedule and any anticipated new offerings and changes
• Ensure effective program operations daily by supporting set up and break down, inventory of program supplies and materials, supporting meals and communicating with colleagues and volunteers
• In the absence of the Program Director, assume responsibility for coordination of the program, including oversight of volunteers and interns
• Collaborate with Lenox Hill Neighborhood House’s staff from multiple departments and disciplines as well as other community-based partners to maximize support and program offerings
• Complete all other duties and responsibilities as assigned by Program Director

Qualifications:

A successful candidate for the role of Assistant Director is committed to working with older adults, particularly in support of those living with Alzheimer’s Disease and other forms of Dementia, to improve their quality of life. The best candidate possesses excellent leadership, engagement, interpersonal, emotional intelligence, and clinical skills; expertise in facilitating person centered and arts based therapeutic supports and programming; and feels passionate and caring about supporting the CARE population. The candidate will be compassionate, energetic, organized and self-motivated, and be creative and thoughtful in the provision of programming and services for older adults. The candidate will demonstrate a strong attention to detail and organization, a high level of computer proficiency, the ability to prioritize tasks and meet deadlines, and have strong written and oral communication skills. The candidate must have the ability to respond sensitively to the needs of our clients and to work both independently and as part of a team. Master’s degree in social work, mental health counseling, creative arts therapy, public health, or related field required with relevant experience; LCAT, LMSW, MPH, LMHC, is ideal. Competitive salary with a comprehensive benefits package available.

Salary: $70,000

What We Offer

• Comprehensive health insurance choices for staff and their families
• Extensive paid time off – 25 days’ vacation and discretionary time; 13 holidays; and substantial sick time
• Wonderful paid parental leave policy for all staff
• Professional Development Opportunities – conferences, trainings, lectures and more
• Free Life Insurance – 3x annual salary
• Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
• Supplemental Insurance Coverage (Accident, Hospital and Critical Illness)
• We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more.
• State-of-the Art Fitness Center, Gym and Swimming Pool
• PSLF (Public Service Loan Forgiveness) Eligible Employer
• The best colleagues in New York!

All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.

Lenox Hill Neighborhood House is a client-facing and essential community-serving organization. To keep our clients and our colleagues safe, and to comply with various governmental contractual requirements, all new employees must be fully vaccinated against Covid-19 (except where valid medical exemptions apply) and will be required to submit proof prior to the time of onboarding.

At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.