Assistant Director for Business Development Center (Nonprofit) - PACE

Compensation: From $90,000 to $130,000 annual depending one experience, plus excellent benefits

*** This position is on-site at our DTLA office***

ORGANIZATION BACKGROUND

PACE is local community nonprofit organization founded in 1976 to provide job training and placement services for the Asian Pacific Islander communities in Los Angeles. PACE has since expanded into a variety of service areas, all tailored to meet the growing and changing needs of the multi-ethnic communities in Los Angeles County. Now, in addition to job training and employment services, significant PACE programs encompass: Business Development; Early Childhood Education (Head Start); Financial Education and Asset Building; Housing and Rehabilitation Services; Weatherization and Energy-conservation programs; and Affordable Housing Development. PACE serves more than 40,000 people each year with our wide scope of services with approximately 350+ staff. PACE is recognized as a leader in addressing problems of poverty and economic inequity in ethnic minority communities and has a reputation of being responsive to community needs and is known for creating innovative solutions to the myriad of challenges faced by our clients.

PROGRAM SUMMARY

PACE Business Development Center (BDC) offers entrepreneurial training, technical assistance, one-on-one counseling, loans and grants to low and moderate income individuals, especially minorities and women who aspire to start or currently own a microenterprise. The programs also provide access to capital, market, financial literacy and credit counseling. The objectives of these programs are to assist low and moderate income entrepreneurs to achieve economic self-sufficiency and become successful small business owners. http://pacelabdc.org/

POSITION DESCRIPTION

PACE is seeking a highly motivated and experienced Assistant Director for the PACE Business Development Center (BDC). The Assistant Director will ensure that all day-to-day program activities are carried out in order to meet/exceed program performance outcomes and requirements. In addition, the Assistant Director will conduct internal reviews to ensure compliance, verify the implementation of regulatory policies and procedures, & will develop/administer operational procedures. This is a full-time exempt position reporting to the Director, COO & CEO.

DUTIES AND RESPONSIBILITIES

The Assistant Director will work closely with the Director in overseeing the coordination and administration of all aspects of the Business Development Center program including planning, organizing, staffing, leading, and controlling program activities.

Plan the Program:

• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization
• Develop new initiatives to support the strategies
• Develop and implement long-term goals and objectives to achieve the successful outcome of the program
• Develop an annual budget and operating plan to support the program
• Develop a program evaluation framework to assess the strength of the program and to identify areas for improvement
• Develop funding proposals for the program to ensure the continuous delivery of services

Organize the Program:

• Ensure that program activities operate within the policies and procedures of the organization and funding requirements
• Ensure that program activities comply with all relevant legislations and professional standards
• Develop forms and records to document program activities
• Oversee the collection and maintenance of records program clients for statical purposes according to the confidentiality/privacy policy of the organization
• Determine staff structure for program
• Ensure adequate staff is in place to support the operation needs
• Implement the policies, procedures and practices for the program
• Ensure that personnel files for the program are properly maintained and kept confidential

Lead the Program:

• Ensure all staff members receive orientation and appropriate training in accordance with organizational and funding standards
• Supervise program staff by providing direction, input and feedback
• Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program
• Liaise with other managers to ensure effective and efficient program delivery
• Oversee and coordidate the delivery of services among different program activities to increase effectiveness and efficiency

Control the Program:

• Write reports on the program for executive management and funders
• Communicate with funders as outlined in funding agreements
• Ensure that the program operates within the approved budget
• Closely collaborate with Fiscal Officer to monitor and approve all budgeted program expenditures
• Monitor cash flow projections and report actual cash flow and variance to executive management on a regular basis (monthly/bimonthly)
• Manage all project funds according to established accounting policies and procedures
• Ensure that all financial records for the program are up to date
• Ensure that all financial reports and supporting documentation for funders are prepared as outlined in funding agreements
• Provide required information to have invoices generated and submitted to funders according to the established timelines
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks
• Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework
• Report evaluation findings to executive management and recommend changes to enhance the program as appropriate

Responsibilities to the Organization:

• In collaboration with the CEO and COO, the Assistant Director will set the program’s strategic agenda to achieve and exceed its programmatic goals.
• As a member of PACE’s Senior Level Management Team, the Assistant Director is also responsible for furthering the mission and vision of PACE and identifying strategic alliances and partnerships that will extend the organization’s brand in the community to increase avenues of support.
• Represent the Organization in events, conferences etc.
• Ensure adherence to legal rules and guidelines

QUALIFICATIONS

• Bachelor’s degree in Business Administration or related field required
• Minimum ten (10) years of experience in a supervisory position
• Minimum five (5) years of experience working with executive leadership positions and stakeholders
• Experience and knowledge of program management
• Experience and knowledge of client groups and/or issues related to program areas
• Ability and skills to make a well informed decisions
• Proficiency in use of computers and applications such as Microsoft Office Suite, email, internet
• Knowledge and skills in simple accounting

SKILLS

The Assistant Director should demonstrate competence in some or all of the following areas:

• Knowledge and understanding of ethical principals and business best practices to ensure that program and staff operate in a manner that is consistent with the standards, mission and values of the organization
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization
• Communicate Effectively: Strong written and verbal communication skills to ensure clear and efficient exchange of information within the organization and external stakeholders.
• Have Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
• Lead: Positively influence others to achieve results that are in the best interest of the organization
• Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions which are timely and in the best interest of the organization
• Organize: Employ strong organizational skills to set priorities, establish work schedules, monitor progress towards goals, and track/manage data and activities
• Plan: Develop strategies to propel the organization forward which includes setting goals and timelines, implementing actions plans, and establishing metrics to track and analyze progress and results against targets
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, propose and implement possible solutions to address identified problems

SPECIAL REQUIREMENTS

• Must pass pre-employment physical exam that includes drug and alcohol screening
• Must pass employment verification/reference check
• Must have the use of an automobile with adequate insurance coverage and a valid Driver’s License, or have reliable transportation
• COVID vaccination required; must have two doses of Pfizer or Moderna or a single-dose of Johnson & Johnson. Those that need a medical or religious exemption must reach out separately

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand; walk and taste or smell. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.