Assistant Director of Clinical Operations - Western Washington University

Assistant Director of Clinical Operations Apply now (https://secure.dc4.pageuppeople.com/apply/793/gateway/default.aspx?c=apply&lJobID=501850&lJobSourceTypeID=796&sLanguage=en-us) Work type: Permanent Full Time Location: Bellingham, WA Categories: Enrollment & Student Services Position TitleAssistant Director of Clinical Operations About the University Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report. Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties. About the DepartmentThe Counseling & Wellness Center supportsWestern's mission (https://president.wwu.edu/mission-strategic-plan) , which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity. + The Mission of the Counseling and Wellness Center is to facilitate student success and psychological well-being through culturally sensitive clinical services, outreach, and consultation. In keeping with the educational mission of the university, we also contribute to the mental health professions by serving as a training site for graduate students in psychology and counseling. We support the professional development of our staff and strive to embody the wellness we promote within the campus community. About the Position Oversees provision of direct clinical services to students and serves as a member of the management team of the Counseling & Wellness Center with the Director and other Assistant Directors. Provides psychological counseling services to students and consultation to students, staff and families regarding mental health or counseling issues. In the absence of the Director, the Assistant Director of Clinical Operations may serve as Acting Director of the Counseling Center. Position Duties and Responsibilities 40%: Provide direct clinical service, outreach, and supervision Clinical service + Provide culturally informed, time-limited clinical services to university students in the form of individual, group, and couples counseling for a diverse student population across the spectrum of developmental and mental health issues. + Provide triage to students. + Apply skills and techniques of evaluation, assessment of risk of harm to self or others, psychometry, and psychotherapy. + Diagnose according to the current DSM. + Intervene in student mental health crises. + Facilitate therapy groups in response to student needs. + Perform mandated assessments as assigned by Director or designee. Outreach + Facilitate workshops in response to student needs. + Provide consultation and outreach to faculty, staff, parents, student organizations, and other campus offices to facilitate student development, increase awareness and understanding of general counseling issues, and identify appropriate responses to student mental health needs within the University setting. Supervision + Supervise graduate-level trainees. + Meet once a week at a minimum to provide face-to face supervision, providing case consultation and session videotape review if applicable. + If applicable, review and assign cases that are appropriate to the level of trainee development. + Review trainee documentation. + Teach intern seminars. + Guide trainees in clinical, ethical, and professional development. 27.5%: Oversee administration of clinical services + Determine status of clinical openings versus demand, service needs, staffing, and ensure that schedules are providing adequate clinical coverage. + Ensure that group and workshops offered are consistent with needs of the CWC and WWU students. + Communicate with staff regarding service needs, report on clinical services in weekly staff meetings, coordinate quarterly scheduling for clinical services, and lead staff discussions in identifying and problem-solving areas that need modification or improvement. + At least annually, review all client-related forms and, in consultation with the Admin Team, update as needed. + Review CWC brochures and website information for appropriate and accurate content. + Ensure that current information on off-campus referral resources is maintained. + Facilitate medical consultation meeting with CWC staff and Student Health Center behavioral health providers. + Train and consult with professional staff and interns on current best practices for suicide assessment and intervention. + Ensure clinical services program operates in manner consistent with standards of our accreditation agencies (IACS, APPIC, and APA) + Keep informed of national trends in therapy services delivery by participating in the Clinical Directors list serve and attending Association for the Coordination of Counseling Center Clinical Services conferences as time and budget allow. + Oversee coordination of after-hours crisis response with ProtoCall and with campus offices with whom we most frequently coordinate crisis response (e.g., Res Life, University Police, Office of Student Life office). + Serve on CWC's crisis response team on a rotating basis. + Serve as systems administrator for Titanium, update data and template forms, update employee/trainee security list, and oversee program updates in coordination with Patient Services Coordinator and appropriate ATUS staff. + Serve as primary contact person within the CWC for issues and problems regarding the Titanium program. + Upload aggregate data from Titanium program to maintain CWC participation in national research through the Center for Collegiate Mental Health (CCMH). + Maintain current knowledge of the research initiatives of the CCMH. 10%: Participate in office administrative activities + Participate in CWC administration activities including staff meetings, supervisee check-ins, and Director check-ins. Other duties (less than 5%) + Provide professional consultation and outreach to faculty, staff, parents, student organizations, and other campus offices to facilitate student development, increase awareness and understanding of general counseling issues, and identify appropriate responses to student mental health needs within the University setting. + In the absence of the Director, represent the CWC at TAT meetings. when the Director is unavailable to attend threat assessment meetings. + Participate in continuing education activities as required for licensure and to build on professional skills development through professional workshops, online training, and conferences. This should include development and maintenance of skills in working with individuals from a wide range of backgrounds, cultures, abilities, and lifestyles to support diversity and inclusivity in the Western community. + Provide consultation and training to staff and pre-professional trainees. Train and orient new professional staff and interns regarding clinical services, Titanium, policies and procedures. + Assist CC director in identifying staffing needs and serve on search committees as assigned by CC director for CWC professional or office staff. + Assist director in reviewing and updating Policies and Procedural manual. + University community by serving on committees, program involvement, or other campus-wide activities. 12.5%: Complete required support activities + Maintain accurate and timely case documentation. + Make accurate and timely updates to client disposition. + Provide case management as needed for clients. + Coordinate treatment and services with both on-campus and off-campus professionals. + Communicate with students' families, when appropriate, in response to crises and to facilitate off-campus care. + Network with community professionals and relay current information to CWC staff. 10%: Participate in other consultation, support, and training activities + Consult with other staff and trainees about student mental health issues as needed, participate in Peer Consultation Group, Med Consult, Supervisors Meeting, and professional development trainings. + Participate in continuing education activities as required for licensure and to build on professional skill development through professional workshops, online training, and conferences. This should include development and maintenance of skills in working with individuals from a wide range of backgrounds, cultures, abilities, and lifestyles to support diversity and inclusivity in the Western community. + Provide consultation and training to staff and pre-professional trainees in the counselor's areas of expertise. + Keep the CWC Director apprised of latest research and treatment modalities in areas of expertise. + Contribute to the University community by serving on committees, program involvement, or other campus-wide activities. Required Qualifications + Graduate degree in a mental health field + Fully licensed as a mental health professional in Washington State or eligible for licensure in Washington State AND obtain licensure within one year of starting position + Minimum of five years of post-graduate experience as a clinician + Minimum of two years of experience involving supervision of staff, clinical service delivery, program development, or other responsibilities related to the position + Demonstrated strong leadership skills, including demonstrated ability to communicate clearly, work collaboratively with professional staff and colleagues, and effectively formulate and execute informed administrative decisions + Ability to provide brief and focused therapy + Demonstrated competency working with multicultural and other diverse populations + Experience providing risk assessment and crisis response + Experience facilitating therapy groups Preferred Qualifications + Experience working in a college or university counseling center + Eligible to be an Approved Supervisor in Washington State or meet APA standards to provide supervision to doctoral interns + As applicable, graduate of an APA-accredited, CACREP-accredited, or CSWE-accredited graduate program + As applicable, completion of an APA-accredited internship + Ability to provide therapy in a language in addition to English + Experience conducting psychological, psychoeducational, and/or neuropsychological assessments + Experience working with clients who have experienced trauma; who are Latinx/e, African American/Black, American Indian/Alaskan Native, Native Hawaiian/Pacific Islander, and/or Asian; who are international students; who are first generation students; who are neurodivergent; and/or who are undocumented or from mixed status families + Experience providing gender-affirming care Conditions of EmploymentAll employees must comply with our Immunization policies, includingProof of Rubeola Measles Immunity (https://policy.wwu.edu/POL-U1300.01-Requiring-Proof-Of-Rubeola-Measles-Immunity) within 60-days of hire. Please reach out toHR@wwu.eduif you need information regarding medical or religious exemption and applicable accommodations. Salary Hiring range is $110,738 - $127,349/year. Through longevity position tops out at $143,960/year. Benefits Information Benefits Overview for Administrative Professional Position (https://hr.wwu.edu/files/2022-01/Benefits%20-%20Professional%20Staff.pdf) . Application Instructions A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications. Please include the names and contact information of three professional references. References will only be contacted if necessary, with notice provided beforehand. Closing Date NotesPriority will be given to applications received by October 17, 2024. Position open until filled. Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU's Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation (https://policy.wwu.edu/POL-U1600.02-Ensuring-Equal-Opportunity-and-Prohibiting-Discrimination-and-Retaliation) . Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 126 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); crtc@wwu.edu WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services (https://hr.wwu.edu/workplace-accommodation) , 360.650.3303 or 711 (Washington Relay). Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services atvpsa.office@wwu.edu. The report can be found at:Annual Security and Fire Safety Report (https://vpess.wwu.edu/files/docs/ASRCleryreport.pdf) . All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes asexual misconduct background check (https://hr.wwu.edu/sexual-misconduct-background-checks) . Job no: 501850 Advertised: Sep 19 2024 08:00 Pacific Daylight Time Applications close: