Assistant Director of Food & Beverage - Omni Hotels & Resorts

Location

Los Angeles Hotel

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

Job Description

Position: Assistant Director of Food and Beverage

Department: Food and Beverage

Purpose: Maintenance of established service standards of the Food and Beverage Outlets, and Room Service and Banquet Operations. Supervision of head food and beverage cashier and cashier support services. Assist in planning and actuating special events that are public relations worthy. Training trainers of service standards.

Responsibilities

Essential Functions:

¨ Consistent maintenance of/and refinement of service standards.

¨ Correlation of outlet and banquets P & L and financial information monthly.

¨ Maintenance of adequate service ware of outlets and banquets through communication with Executive Steward.

¨ Assist outlet managers and unit chefs in refinement of successful daily menu specials.

¨ Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all "front of house operations".

¨ Assure unit management development through well planned cross training programs.

¨ Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.

¨ Maintenance of accurate private wine bin inventories.

¨ Consistent maintenance of environments of all outlets and related areas.

¨ Maintenance of all outlets key control procedures.

¨ Assure forecasts of daily linen consumption and communicate needs to Executive Housekeeper.

¨ Monitor serviceability of front of house uniforms and forecast uniform consumption and purchase schedule.

¨ Supervises EOM inventories of unit managers and unit chefs, and coordinates with Food and Beverage controller.

¨ Assures proper functioning of CTC systems and information gathering from system.

¨ Assures daily menu abstracts are completed and summarized.

Assures adherence to cashier reconciliation of all over/short, missing check reports, full bottle sales slips, check issue and return procedures and other related cashier reporting and accountability procedures.

¨ Assures customer credit information is disseminated daily.

¨ Assures outlet pars of all china, glass, and silver are at identified levels daily.

¨ Attends daily and weekly food and beverage meetings.

¨ Participates in Key Result Area planning, organizing, and controlling.

- Other duties as assigned. 

Qualifications

• Ability to enforce Hotel's standards with all food and beverage staff
• Ability to prioritze and organize work assignments; delegate work and meet deadlines
• Ability to direct performance of food and beverage staff and follow up with corrections where needed
• Ability to motivate food and beverage and maintain a cohesive team
• Ability to ascertain food and beverage training needs and provide such training 
• Ability to be a clear thinker, analyze and resolve problem exercising good judgement
• Ability to focus attention of details
• Ability to suggestively sell events creating with Chef's complete menu items, beverage, and wines.
• Ability to analyze and report accurate information from P.O.S System
• Ability to exert physical effort in transporting equipment and wires
• Ability to endure abundant physical movements in carrying out job duties
• Ability to ensure security and confidentiality of guest and hotel information 
• Ability to work without direct supervision