Assistant Director of Graduate Processing - University of Utah
Salt Lake City, UT
About the Job
Details
Open Date 09/20/2024
Requisition Number PRN39914B
Job Title Manager, Administrative
Working Title Assistant Director of Graduate Processing
Job Grade E
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
8:00am – 5:00 pm, Monday-Friday
VP Area Academic Affairs
Department 00295 - Office of Admissions
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $53,000 - $55,000
Close Date 10/07/2024
Open Until Filled No
Job Summary
The Office of Admissions looks forward to welcoming a new Assistant Director for Graduate Admissions Operations. This position supervises a group of in-person and remote application evaluators and customer service professionals who are thoughtful and dedicated, espousing a strong sense of responsibility to the students and institution we serve. We seek a leader with experience in admissions, enrollment management, and/or student services who enjoys supporting highly-engaged staff, overseeing major processes, and navigating complex and sometimes competing objectives. The Assistant Director for Graduate Admissions Operations reports to the Senior Associate Director for Admissions Operations and works closely with a wide swath of university partners to meet shared goals. Ideal candidates are patient, strategic, collaborative, confident, and flexible.
Responsibilities
1. Meet regularly with staff to ensure they have the support, knowledge, and tools needed to successfully do their work. Assess related training needs and coordinate training programs to meet those needs.
2. Communicate changes in processes, policies, and/or priorities to team members and campus partners.
3. Collaborate with University partners, departments and offices to better align application and enrollment processes.
4. Propose ways to improve the graduate applicant experience. Identify challenges in meeting goals and propose solutions.
5. Assist in setting short and long-term goals for the Graduate Admissions area and Operations team. Establish internal objectives and implement procedures to meet goals. Evaluate effectiveness and provide periodic progress reports.
6. Recruit, hire, and supervise full-time and part-time employees, including student clerks.
7. Connect daily with Area Supervisors to support their work managing the workflow.
8. Work closely with the other members of the Operations Management team to support an office culture of accountability and empathy.
9. Assist with review of graduate applications when needed (in rare occasions).
10. Other duties as assigned.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum Qualifications
Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.
Master’s degree in a related area may be preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
1. A prior understanding of graduate admissions practices, credit evaluations, and testing practices.
2. An aptitude for working with databases and online platforms.
3. Professional experience related to international students and education systems.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Open Date 09/20/2024
Requisition Number PRN39914B
Job Title Manager, Administrative
Working Title Assistant Director of Graduate Processing
Job Grade E
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
8:00am – 5:00 pm, Monday-Friday
VP Area Academic Affairs
Department 00295 - Office of Admissions
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $53,000 - $55,000
Close Date 10/07/2024
Open Until Filled No
Job Summary
The Office of Admissions looks forward to welcoming a new Assistant Director for Graduate Admissions Operations. This position supervises a group of in-person and remote application evaluators and customer service professionals who are thoughtful and dedicated, espousing a strong sense of responsibility to the students and institution we serve. We seek a leader with experience in admissions, enrollment management, and/or student services who enjoys supporting highly-engaged staff, overseeing major processes, and navigating complex and sometimes competing objectives. The Assistant Director for Graduate Admissions Operations reports to the Senior Associate Director for Admissions Operations and works closely with a wide swath of university partners to meet shared goals. Ideal candidates are patient, strategic, collaborative, confident, and flexible.
Responsibilities
1. Meet regularly with staff to ensure they have the support, knowledge, and tools needed to successfully do their work. Assess related training needs and coordinate training programs to meet those needs.
2. Communicate changes in processes, policies, and/or priorities to team members and campus partners.
3. Collaborate with University partners, departments and offices to better align application and enrollment processes.
4. Propose ways to improve the graduate applicant experience. Identify challenges in meeting goals and propose solutions.
5. Assist in setting short and long-term goals for the Graduate Admissions area and Operations team. Establish internal objectives and implement procedures to meet goals. Evaluate effectiveness and provide periodic progress reports.
6. Recruit, hire, and supervise full-time and part-time employees, including student clerks.
7. Connect daily with Area Supervisors to support their work managing the workflow.
8. Work closely with the other members of the Operations Management team to support an office culture of accountability and empathy.
9. Assist with review of graduate applications when needed (in rare occasions).
10. Other duties as assigned.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum Qualifications
Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.
Master’s degree in a related area may be preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
1. A prior understanding of graduate admissions practices, credit evaluations, and testing practices.
2. An aptitude for working with databases and online platforms.
3. Professional experience related to international students and education systems.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Source : University of Utah
