Assistant Director of Spa - Sanibel Harbour Marriott Resort and Spa

• The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job with or without reasonable accommodation.
• Must have a working permit to work in the USA.
• Must be able to use or have knowledge of Microsoft Office programs as well as SpaSoft and  Micros POS program.
• Must provide superior customer service at all times.
• Must have excellent interpersonal communication and written skills both with the guests and other departments as well as within the Spa.
• Must have proven leadership skills.
• Must be able to resolve problem situations in a calm, effective manner efficiently.
• Effectively deal with guests, team leaders, and employees exhibiting high levels of tact, patients, and diplomacy.
• Strong administrative ability including preparation and analysis of financial and other various reports.
• Minimum of 3 years of experience as Spa Manager or supervisor in a high-volume luxury spa environment.
• Provider experience and/or massage therapist experience is a plus but not required.
• Must follow and implement brand, company, and safety procedures.
• Must maintain a clean, organized, and modern environment while assisting the department head.

• Assists in leading the Marriott Sanibel Harbour Spa.
• Works with Executive Spa Director, managers, and supervisors and oversees assigned aspects of the spa budgets, facility operations, supply procedures, and other operational procedures.
• Sets an example to all employees and management by continually demonstrating and supporting a strong guest service philosophy.
• Assists in the management of all facets of spa operations assigned
• Directly interviews, recommends hires, trains, supervises and evaluates spa team.
• Maintain and continually improve the standards of guest service that LASR is known for.
• Follow up and resolve guest and staff issues.
• Assist in overseeing the hiring, training, supervision, and evaluation of all spa staff, with the assistance of the spa managers and spa supervisor where appropriate.
• Conduct regular staff meetings as assigned for purposes of informing, training, and inspiring staff.
• Coordinate with the department as assigned to ensure smooth and successful functioning of the spa facility; e.g. housekeeping, maintenance, accounting, purchasing, marketing, and public relations.
• Carry, lift, push and pull over 25 pounds.
• Stand or walk for long periods of time.
• Assists in overseeing spa facilities and amenities to ensure the facilities and equipment are in proper condition and in good working order.
• Monitor and maintain the cleanliness and orderliness of the spa and courts.
• Ensures the spa is in compliance with all state sanitation and licensing regulations.
• Assists in overseeing the ordering of equipment and supplies, and maintaining inventory control for all spa areas.
• Ensures that all safety standards are met; rectify any deficiencies in accordance with state  and brand regulations.
• Responsible for assisting with staff levels, scheduling, evaluating, and disciplining departmental team members as required.
• Responsible for financial tracking and preparation, as assigned including but not limited to purchase orders, inventory, payroll, financial tracking, and record-keeping.
• Other duties as assigned by management.

•   Competitive salary
•   Health insurance
•   Dental insurance
•  Vacation and sick/personal time off
•   Flexible spending accounts (medical and dependent care)
•   Company-paid basic life insurance
•   Short-term disability
•   Long-term disability
•   401(k)
•   Travel benefits

Our resort is located on the Punta Rassa, an 85-acre peninsula on San Carlos Bay in Fort Myers, Florida. We are just a short distance from Sanibel and Captiva Islands, featuring beautiful beaches and top attractions. Water sports and outdoor activities are abundant near our resort, including natural trails, bike, and kayak rentals. Settle into our spacious rooms and suites with private balconies, floor-to-ceiling windows, scenic views, and complimentary Wi-Fi. Savor delicious cuisine in our hotel restaurants. Join us for a romantic dinner cruise on the Sanibel Harbour Princess Yacht. Get pampered with a massage at our on-site luxury spa. Keep up your gym routine in our fitness center and take a dip in one of our several pools. Elsewhere in our Fort Myers resort, discover our flexible event spaces, offering seating for over 900 in our largest venue. A refreshing getaway awaits you at our Fort Myers, Florida, resort.