Assistant Food & Beverage Director - W Chicago - City Center

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Welcome to W Chicago - City Center, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees.

At W Chicago - City Center, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at W Chicago - City Center. Take the first step towards a rewarding career by applying today.

To achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively.

Essential duties include but are not limited to the following (other duties may be assigned):

• Attains food and beverage sales goals by executing marketing strategies and controlling costs.
• Prepares market plan by developing strategies to increase market share. Analyses sales, reviews competitive surveys and develops new plan.
• Executes market plan by implementing agreed upon strategies. Utilizes effective management practices in order to set goals, develop strategies, evaluate results and adjust strategies as required.
• Insures that menu engineering supports marketing goals by selecting menu items and recommending prices based on competition and market trends.
• Maintains marketing and merchandising standards of operations.
• Achieves profitability goals for restaurants, bars, catering and room service while providing the guest with quality service:
• Develops the food and beverage budget by reviewing the department head recommendations and trends, preparing a budget package and presenting the completed budget to the VP/Managing Director.
• Implements the approved budget. Monitors revenues and costs on a daily basis and takes corrective action where necessary.
• Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systems.
• Insures that each department is run in accordance with the food and beverage standards of operations.
• Maintains control of food, beverage and supply costs and inventory by adhering to standards for purchasing and inventory control.

The Assistant Food & Beverage Director also insures that department training goals are executed on an on-going basis:

• Insures that management employees utilize train the trainer skills while conducting training programs.
• Monitors training and follow-up to ensure that all employees received training on and on-going basis.
• Insures that management employees receive training.

The Assistant Food & Beverage Director also achieves catering goals by ensuring that marketing and sales strategies are executed in order to maximize sales and that customer service standards are adhered to:

• Maximizes catering sales by ensuring that catering sales personnel utilize direct selling, verbal merchandising and up selling techniques.

• 3-5 years of experience in food and beverage management within the hospitality industry.
• Previous experience in supervisory roles in restaurants, banquet services, or event planning is required.
• Demonstrated ability to manage large teams, as well as experience with inventory control, purchasing, and vendor management.