Assistant General Manager - The Palmer House Resort

The Palmer House Resort, Ascend Collection by Choice - Assistant General Manager

Are you a highly skilled and motivated individual looking to take the next step in your career? Do you thrive in a dynamic and fast-paced environment? If you answered 'yes' to these questions, then we have an exciting opportunity for you!

The Delta Hotels by Marriott Toledo is seeking an Assistant General Manager to join our team. As an Assistant General Manager, you will play a crucial role in ensuring the success of our newly renovated full-service hotel located in the heart of Toledo, OH on the University of Toledo Medical Center campus.

At The Delta by Marriott, we pride ourselves on providing personalized, impeccable service and creating memorable stays for our guests. With 212 luxurious guest rooms and suites, a new full-service restaurant and bar, and over 14,000 sq. ft. of flexible banquet & meeting space, we offer all the amenities our guests have come to know and love.

Key Responsibilities:

• Assist the General Manager in overseeing daily hotel operations
• Manage and motivate a team of dedicated staff members
• Ensure high levels of customer satisfaction by providing exceptional service
• Handle guest inquiries, concerns, and complaints in a professional and efficient manner
• Collaborate with various departments to ensure smooth hotel operations
• Monitor financial performance and implement strategies to achieve revenue goals

Requirements:

• Bachelor's degree in a related field
• Prior experience in hotel management or a similar role
• Strong leadership skills and the ability to multitask effectively
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and hotel management software
• Flexible availability, including weekends, weekdays, and holidays

The Palmer House Resort, Ascend Collection by Choice offers a competitive salary, opportunities for career growth, and a supportive work environment. As an Assistant General Manager, you will have the chance to further develop your skills in hotel management and make a significant impact on our guests' experiences.

If you are a talented and enthusiastic individual who is passionate about providing exceptional hospitality, we encourage you to apply for the Assistant General Manager position at The Palmer House Resort, Ascend Collection by Choice today!

Location: 3100 Glendale Ave, Toledo, OH, 43614

Tucked away in the heart of Green Mountain National Forest is Palmer House Resort, Ascend Hotel Collection®, a boutique hotel in Manchester Center, VT. We’re located close to local restaurants, shopping and outdoor activities where visitors can spend the day exploring what makes our destination special. As our guest, you’ll enjoy amenities that allow you to relax while making the most of your time in Vermont like free WiFi throughout the hotel, free overnight parking, and free hot breakfast to start your day with plenty of energy.
All of our thoughtfully appointed guest rooms include a full kitchen or a refrigerator, microwave and coffeemaker and a flat-screen TV with premium cable channels. And when you want to unwind, our indoor heated pool and fitness center are available to use throughout your stay.
We’re close to US-7 on the way to downtown Manchester Center. Enjoy a day practicing your golf swing on our professionally maintained 9-hole course located on the property. There are also tennis courts, a stocked fishing pond, shuffleboard and hiking trails for you to enjoy. History buffs can spend time at the Lincoln Family Home better known as “Hildene.” Guided tours will show you the beauty of this stately mansion that once belonged to the prominent family. If you like skiing, you’ll love our proximity to the mountain ski resorts all located nearby. Every destination has its hidden gems—we’ll make sure you find them.

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