Assistant General Manager - Firehouse Subs
Portland, OR 97223
About the Job
Assistant General Manager - Firehouse Subs
Are you a highly skilled and motivated individual looking for an immediate opportunity to join a dynamic team at Firehouse Subs? Do you thrive in a fast-paced, fun, and loving environment? If your answer is yes, then we have the perfect job for you!
Firehouse Subs is a fast-casual restaurant chain known for its delicious and hearty subs. We are committed to serving the best quality food in a welcoming and upbeat environment. Our team is dedicated to providing our guests with an exceptional dining experience, and we're looking for a passionate Assistant Manager to join us in achieving our mission. We are gearing up to open more locations and this is your opportunity to accelerate your career!
Position Summary:
As an Assistant Manager at Firehouse Subs, you will play a vital role in ensuring the smooth operation of our restaurant. You will work closely with the General Manager to uphold our high standards in food quality, customer service, and team performance. This is an excellent opportunity for an experienced and motivated individual to grow their career in the restaurant industry. This is a manager in training position with the expectation for you to become the general manager.
Key Responsibilities:
- Assisting the General Manager in daily operations, including staff management and supervision, inventory management, and customer service.
- Maintaining food quality and safety standards to ensure customer satisfaction and compliance with health regulations.
- Overseeing and training staff in food preparation, safety procedures, and exceptional customer service.
- Managing restaurant finances, including budgeting, cost control, and reporting.
- Handling customer complaints and resolving issues to maintain a positive customer experience.
- Scheduling and managing shifts to optimize labor efficiency while meeting service needs.
- Assisting with recruitment, onboarding, and ongoing training of team members.
- Performing administrative tasks such as inventory ordering, record keeping, and payroll.
- Contributing to marketing and promotional activities to drive business growth.
Qualifications:
- Previous experience in a supervisory or management role in the restaurant industry.
- Strong leadership and interpersonal skills.
- Exceptional customer service orientation.
- Knowledge of food safety and health regulations.
- Ability to work in a fast-paced, high-energy environment.
- Basic computer skills and knowledge of restaurant management software is a plus.
- High school diploma or equivalent (college degree in hospitality or related field is a plus).
Benefits:
- Competitive salary and bonus potential
- 100% Employee health, dental, and vision insurance
- 401K with Employer Match
- 25% discount on the entire menu
- Paid ongoing training and career development opportunities
- A fun and supportive work environment.
- Paid Sick Time
If you are a motivated and enthusiastic individual looking for a rewarding career in the quick service restaurant industry, apply now to join the Firehouse Subs team as an Assistant General Manager. Don't miss out on this exciting opportunity to become a key player in our mission to make the best subs in town.
Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.
