Assistant General Manager - dnata

dnata is hiring an Assistant General Manager at SFO Airport!

Salary $95,000-$115,000

* Weekly pay, 401K, paid time off, paid training and company uniforms *

We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

Responsible for the overall direction of the Station. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints and resolving issues.

• Directs the Station in the accomplishment of Company goals and objectives as defined by our vision/mission and values.
• Responsible for the day-to-day administration and operation of the Safety Management System and Learning Management System at the Station level.
• Consults with authorities and agencies of the Aviation community to formulate strategies for operation and growth for the Station.
• Maintains and directs a staff of operations manages who will be responsible for the primary business segments of the station.
• Assist in the procurement, training, and development of employees to improve work performance and maximize employee potential.
• Promotes, initiates, and conducts good communication with and between departments, groups, and individuals for understanding and accomplishment of the Station’s commitment to customers, individuals, and Company.
• Creates and develops relationships with customers and airport authorities.
• Regularly interacts with customers to promote the Station and to measure the level of customer satisfaction.
• Uses customer feedback to constantly develop and improve capabilities and processes.
• Ensures appropriate staffing levels are maintained.

• Possess/maintain a valid state driver’s license and other FAA/Airport required identification/seals or authorizations.
• three to five years aviation ramp and passenger service experience and/or training;
• Able to establish positive relationship with airline, airport personnel at the airport
• Full knowledge of airline ramp service handling procedures, aviation safety and security procedures
• Effective communication skills
• Basic computer proficiency