Assistant Hospital Director, Veterinary Medicine at Ethos Veterinary Health

Join Our Team as Assistant Hospital Director!

Are you ready to embrace an exciting leadership opportunity at our vibrant hospital? Were searching for a dynamic Assistant Hospital Director who thrives in a collaborative environment and is passionate about delivering exceptional patient care. In this pivotal role, youll work closely with our Hospital Director to oversee operations across various departmentsincluding Client Services, Call Center, Pharmacy, Facilities, and moreensuring peak efficiency while nurturing a supportive team culture.

This is your chance to join Red Bank Veterinary Hospital (RBVH)a premier 24-hour emergency and specialty hospital located in Tinton Falls, NJ. Here, were dedicated to providing superior veterinary care with compassion, and we cant wait for you to be part of our mission!

Whats in It for You:

• Competitive Salary: Enjoy a salary range of $90k $110k per year.
• Bonus potential: Participate in our hospital bonus plan, rewarding your contributions to our success.
• Comprehensive Benefits: Access a robust benefits package designed to support your well-being.
• State-of-the-Art Facility: Work at our brand-new, cutting-edge 100,000 sq ft hospital, featuring General Practice, Multi-Specialty, ER/Critical Care, and innovative alternative therapies, including rehabilitation services.
• Continuing Education: Benefit from ongoing training provided by our own veterinarians, along with access to a library of virtual content tailored to each role within the hospitalincluding resources specifically for the Hospital Director.
• Employee Recognition: Join our employee recognition committees to celebrate team achievements.
• Wellness Resources: Take advantage of the Ethos Veterinary Health (EVH) Community, offering resources like Talkspace, EAP, and Pawcasts, focusing on wellness and self-care from our Chief Community Officer.

At RBVH-Tinton Falls, we engage in meaningful work every day. If youre ready to lead, inspire, and make a lasting impact on the lives of pets and their people, we encourage you to keep reading!



Essential Job Functions
Elevate Hospital Operations:

• Strategic Planning: Partner with department managers to develop staff schedules and assess departmental needs, including making recommendations to ensure we have the right resources to effectively meet those needs while staying in alignment with budgetary goals.  
• Client Focus: Collaborate with hospital leaders to address challenges and ensure we consistently meet client needs, delivering high-quality patient care. Conducts routine quality checks and reviews of client records and invoices.
• Program Advancement: Work alongside the Hospital Director to drive continuous improvement in hospital programs, maximizing growth and revenue.
• Change Management: Facilitate positive transformations within the hospital, guiding teams through changes and new initiatives.
• Resourceful Support: Serve as a vital resource for all departments, providing information and assistance to enhance operations.
• Policy Innovation: Collaborates in the development and implementation of hospital policies, including monitoring compliance with DEA controlled substance regulations and OSHA standards.
• Tech Savvy Oversight: Monitor computer systems and equipment, collaborating with our IT team to swiftly resolve any technical issues, ensuring seamless operations and minimal disruption.
• System Expertise: Stay up-to-date with all features and functionalities of Ezyvet and VetRadar, our hospital operating systems, to leverage their capabilities and optimize our workflows.

Empower our People:

• Team Optimization: Collaborate with the Hospital Director to assess staffing needs, actively participating in recruiting top talent and overseeing the selection process.
• Training & Development: Lead employee orientation and training initiatives, playing an active role in performance appraisals and offering mentorship to foster professional growth.
• Culture of Trust: Cultivate an atmosphere of mutual respect and cooperation among team members, embodying our core values in every interaction. Mediates conflict and upholds employee morale.
• Motivation & Feedback: Encourage employee motivation and engagement, regularly seeking feedback and mediating conflicts to maintain a positive work environment.
• Exceptional Service: Exemplify the highest standards of customer service, resolving escalated client issues and ensuring effective follow-up communication.

Drive Financial Success:

• Payroll Management: Collaborate with the Hospital Director to oversee all aspects of the payroll process, ensuring accuracy and compliance.
• Budget Planning: Participate in the financial oversight of revenue and expenses, contributing to budget planning that encompasses both short- and long-term goals.
• Inventory Control: Support the inventory manager in maintaining effective controls and ensuring costs remain within budgetary limits.
• Accounts Receivable Management: Assist in the management of accounts receivable, focusing on reducing outstanding balances and improving cash flow.

Lead with Vision:

• Change Champion: Actively identify, document, and promote best practices within the hospital, driving innovation and continuous improvement across all operations.
• Regular Communication: Maintain open lines of communication with the Hospital Director, providing updates on departmental performance, initiatives, and challenges.
• Strategic Development: Develop and implement short- and long-term strategic plans that drive hospital growth and sustainability, ensuring we are always moving forward.
• Process Optimization: Continuously assess and refine department structures, processes, and workflows
• Data-Driven Decision-Making: Propel decision-making processes by delivering insightful, data-driven recommendations to the Hospital Director, ensuring informed and strategic choices.
• Event Support: Provide assistance with special events as needed, contributing to initiatives that showcase our hospitals dedication to excellence and community engagement.

Qualifications

• Veterinary experience is ideal, other experience will be reviewed
• A bachelors degree or equivalent work experience is required.
• 2 or more years with direct experience leading, managing, and mentoring individuals and large teams.
• 2 or more years' experience with PL management. Providing oversight of labor and expenses.
• Highly proficient technology and computer skills and the ability to read, interpret and analyze complex performance metrics and use data to drive decision-making.
• Ability to prioritize time with flexibility based on the needs of the hospital.  Maybe required to work varying hours to meet and observe hospital team and operations since the hospital is open 24 hours per day, 7 days a week. 

Key Skills:

• Outstanding communication skillsarticulate, concise, and professional in every interaction.
• Strong problem-solving abilities and conflict resolution skills, with a commitment to exemplary customer service.
• Proven ability to multitask and thrive in a fast-paced environment.
• Collaborative mindset, eager to support and elevate team members while driving innovation and fostering a sense of camaraderie.
• Refined communication abilities in both verbal and written forms. Maintains discretion and confidentiality, avoiding gossip and ensuring a respectful workplace.
• Intermediate computer skills (Microsoft office, email and Ezyvet).
• Skilled in delegating responsibilities and achieving results collaboratively with the hospital team.
• Able to effectively multitask and maintain flexibility in handling diverse duties and changing priorities.
• Proficient in championing change and driving innovation programs within the hospital, particularly those initiatives initiated by Ethos and Hospital Director.
• Experienced in coaching, guiding, and motivating employees to reach their full potential.

If youre ready to make a meaningful impact and grow your career in an engaging and supportive environment, we want to hear from you! Join us in shaping the future of our hospitalapply today!



Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com
 
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.


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