Assistant Housekeeping Manager - Sherman Associates

When you join the Sheraton family, you become a member of its global community. A rich history of service, the Sheraton brand began in 1937 and is considered a legacy in pioneering the hotel industry. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver meaningful guest experiences, we encourage you to explore your next career opportunity at the Sheraton Duluth Hotel.

This is a Sherman Associates owned Marriott International, Inc franchised location.

Essential Functions

• Commit to "owning" the cleanliness of every element and aspect of the building with a critical eye for detail
• Ensure all staff is properly trained and have the supplies and equipment needed to effectively carry out their job functions
• Directs and works with employees to verify guestrooms, public space and employee areas are clean and well maintained
• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner
• Inventories stock to verify adequate supplies
• Supports and supervises an effective inspection program for all guestrooms and public space
• Understands the impact of department's operations on the overall financial goals and objectives and manages to achieve or exceed budgeted goals
• Communicates areas that need attention to staff and follows up to verify understanding
• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures
• Assist with any housekeeping duties when need arise
• Responds to and handles guest problems and complaints
• Ensure effective and timely communication to all hotel guests and employees on issues, information and process
• Participate in departmental and special committee meetings to contribute suggestions and feedback
• Other duties as assigned

Keyword: Housekeeping Manager, Housekeeping, Housekeeper, Cleaning, Maid, Room Attendant, Manager, Management, Hotel, Hospitality, marriott, leadership, Sheraton, Duluth, full time, covid
Required Experience:

Minimum Requirements

• High School or equivalent education required
• Must have a minimum of three years housekeeping experience; ideally with additional inspections and supervisory responsibilities.
• Excellent verbal, written and presentation skills; ability to communicate effectively with community partners, vendors / external parties, and across internal divisions
• A passion for the mission, vision, and values of Sherman Associates
• Schedule may vary due to the specific needs of the hotel
• Ensure compliance with federal, state and local laws regarding health and safety service
• Proficient Computer literacy with multiple systems
• Able to handle any situation under pressure

Benefits:

Benefits

Sherman Associates strives to lead the market in the benefits we offer. In addition to medical, dental, vision and supplemental benefits, what sets us apart includes

• Low Deductible Health Insurance Plans
• Fully paid short term disability
• Fully paid life insurance
• Additional Supplemental Insurance Policies including
  • Voluntary Accident & Critical Illness
  • Hospital Indemnity
  • Long-Term Disability
  • Pet insurance
• Fully paid employee assistance program
• Fully vested 401k company match program
• 9 Paid holidays and competitive PTO program (starting at 15 days annualized)
• Starbucks and Hotel discounts
• Charitable giving strategy with corporate match

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com

From: Sherman Associates