Assistant Manager - Auto Sales Training (Rotational) - American Honda Motor Co Inc
Torrance, CA
About the Job
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.
At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future!
Job Purpose
The Assistant Manager, Auto Sales Training supports Training and Recognition efforts (for both Honda and Acura) that educate and retain Dealers and Consumers on AHM products and technologies.
This is a Rotational position designed to develop the necessary skills and background leading to a field management position.
This position assists in managing the design and implementation of all dealer product training and communication initiatives such as: Full Model Launches (FMC), Minor Model Changes (MMC), Mid-Cycle Product Updates, Initial Quality Study (IQS) initiatives, Sales Consultant Skills Training, New Dealer Orientation, as well as pertinent brand related news, updates and launches. These initiatives are deployed via a combination of various channels, such as: In-Dealership training, Market-Based training, Web-Based training, Mobile-Based training, District Manager training, Digital training, AcuraInfoCenter.com, HondaInfoCenter.com, Web Conference training, etc. The training efforts are designed to improve Sales Consultant knowledge and skills which lead to increased sales, customer satisfaction and retention. The goal is to improve consumer understanding of product technologies and features leading to an improved ownerships experience. The candidate is expected to have first-hand knowledge of all Acura & Honda products and features.
Qualifications, Experience, and Skills
Minimum Educational Qualifications
- B.S. or B.A. Degree preferred or 5-8 years of equivalent experience
- Honda Associate Professional Development Courses
Minimum Experience
- 5+ years of automotive industry experience
- In-depth knowledge of automotive technology
- Expert understanding of field & dealer operations
Other Job-Specific Skills
- Ability to build and maintain relationships with zone and dealer personnel
- Ability to communicate & interact with all levels of management
- Public and on-camera presentation skills
- Ability to effectively manage business partner relationships
- Excellent organizational and communication skills
- Proficiency in Excel, PowerPoint and Word is essential