Assistant Manager - Zaxby's
Gastonia, NC 28056
About the Job
Hungry For A Great Career?
Starting at $16.00 / hour plus bonus potential
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxby's is a family!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zaxby's?
- MONTHLY BONUS POTENTIAL!!
- FREE Meals On Shift & 50% Off Meals Off Shift
- Paid Time Off
- Paid Training
- Opportunities to Advance
Benefits:
- Recognition Program
- Referral Program
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- Employer Paid Life Insurance
- 401(k) With Employer Match (age 21 & older, after 1 year of employment)
Qualifications:
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Leadership experience preferred
- Must be 18 years of age or older
- Must have a valid drivers license and reliable transportation
- Available to work full-time - a minimum of 5 days and 40-48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
Capabilities Requirement:
- Manage all personnel on each shift, including cashiers and cooks.
- Inventory management: the management of food costs.
- Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
- Hiring and scheduling staff to provide quality guest experience while managing labor expense.
- Insure that daily cash drawers, safe and credit cards are balanced.
- Operate the store to meet or exceed budgeted operating goal.
- Insure that all product quality standards are met.
- Create an environment of quality within your store.
- Lead a team well and coach the performance of others.
Responsibilities:
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
- Zaxby’s Front of House Development Plan
- Hands-on stations training
- Provide friendly, enthusiastic service for all guests
- Promptly greet guests as they enter and thank them as they leave
- Maintain awareness of current promotions
- Explain menu items, answer questions, and suggest additional items
- Enthusiastically represent the Zaxby’s brand
- Accurately complete orders and guest transactions
- Enter guest orders accurately into the point of sale system
- Accept payments, operate cash registers, and maintain receipts
- Handle cash payments, count and verify tills, and record totals appropriately
- Maintain a clean, safe, welcoming environment
- Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
- Maintain equipment and inform management of maintenance needs
- Stock paper goods, condiments, serveware, and beverages
- Keep work areas clean and organized
- Accurately complete, package, and present guest orders
- Other work assigned
Founded in 1990, Zaxby's is an American fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. We operate primarily in the South, and have more than 900 locations. Most Zaxby's restaurants are owned by franchisees, but 123 locations are owned by Zaxby's corporate.
