Assistant Manager - Inflight Crew Scheduling - United Airlines

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Job overview and responsibilities

• Directs the activity of Inflight crew schedulers at the system Operations Control Center.  Oversee shift activities of the Inflight Crew Scheduling functions
• Coordinates and communicates with other operating groups within the NOC. Ensures contractual interpretations and scheduling practices are administered consistently and cost effectively
• Functions as a liaison with bases and other departments with the NOC, fostering open communication and modeling teamwork through cross-functional working relationships
• Maintains productive relationships with the flight attendant union representatives    
• Leads a team of senior schedulers and schedulers
• Develops employees and encourages positive employee engagement     
• Represent Inflight Scheduling as an SME for organizational IT, training and project initiatives

Required 

• High School diploma
• 1-2 years operational management
• 1-2 yrs Scheduling Ops Experience
• Strong ability to promote inclusiveness, communication and employee development
• Strong verbal communication skills
• Read and write in English
• Word, Excel and Powerpoint
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• B.A./B.S. degree    
• 2+ Years of operational and people management    
• Microsoft Office experience