Assistant Manager, SF Airport - Proper Food

Proper Food launched in San Francisco in 2014 and has rapidly grown to 17 locations in the San Francisco Bay Area and New York earning accolades from customers, food critics and local media. Proper Food SFO launched in Terminal One in 2022 and has quickly become a favorite of SFO customers and employees!

The Role

We are seeking an experienced Assistant Manager to lead our high-volume location in Terminal One. The Assistant Manager will be overseeing the daily functionality of Proper Food SFO T1 with the support of your General Manager and Director. The SFO team consists of 15 – 25 team members. As Assistant Manager, you will cultivate the culture for your team, and your management style will influence the flow of each business day. We are looking for someone is communicative, dependable, friendly, enthusiastic and hardworking to manage Proper Food SFO in Terminal One.

Proper Food SFO is open daily, and you will be required support on the floor during peak times/days and as needed with open availability. All our food is prepared and packed at an off-site Commissary and delivered daily to Proper Food SFO ready to grab and go! In store food prep includes prepping drip coffee, heating meals as requested and bagging items. If you are a strong leader who is passionate about the highest quality food, people, energized by the idea of changing the way people eat on the go, this may be the position for you.

We have big growth plans ahead and have career development opportunities for an amazing Assistant Manager that wants to grow with Proper SFO! 

As Assistant Manager, you will be a salaried employee and work based on the needs of the store.

Your Responsibilities

• Oversee daily functionality of the store - inventory, breaks, labor, peak times, deliveries, cleaning & other to-dos
  
• Maintain company & store culture
• Train & develop team - provide and model customer service and food handling standards
• Oversee work performance - administer feedback directly to team members & shift leads; Relay performance concerns to upper management for support.
• Master seasonal menu - be a go to for ingredients, dietary restrictions and preferences
• Order supplies & manage inventory
• Actively adjusting store orders and staffing to maximize sales opportunities and minimize waste
• Oversee accounting, cash handling, make weekly bank deposits
• Implement and maintain food safety standards at all times
• Maintain cleanliness and function of store and its equipment
• Foster good relationship with management, peers & team members
• Be flexible - be able to cover shifts in case of employee absence
• Be the boots on the ground, we expect our AGMs o do everything that Team Members & Shift Leads do!
• Ability to push, pull, carry up to 30 pounds

Specifically, you must have:

• 1+ years of retail/restaurant supervisory experience overseeing a team of 8+ employees
• Food Manager Certification (we can provide on the job certification within 90 days of hire for the right candidate)
• Open availability, we are open 7 days a week, 365 days a year, 4am-11pm

What Makes You Great

• Consistently positive, upbeat attitude while at work - lead your team by example
• Ability to multi-task, and prioritize responsibilities - always putting customers first
• Detail Oriented and comfortable using technology (Microsoft Office (Excel), Dropbox, iPad, Slack, Adobe)
• An eye for merchandising and maintaining store appearance and standards
• Passionate about food – and even more passionate about people. Helping others succeed and delighting customers makes you happy.
• SFO Experienced/badged a plus!

What We Offer

• Competitive compensation with performance based quarterly bonus
• 401k, Medical, dental and vision insurance
• Paid Time Off
• Delicious shift meals
• The opportunity to play a key role in growing a rapidly expanding concept and the tremendous personal growth that comes with that.
• Cell Phone Stipend

Proper Food SFO provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Proper Food SFO celebrates diversity and is committed to creating an inclusive environment for all employees.