Assistant Manager - Tim Hortons
Williamsville, NY 14221
About the Job
The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness, and an Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.
We also offer many other great benefits such as:
- A fun work environment where you can positively influence others.
- Leadership opportunities to gain real-world management experience to help you reach your professional goals.
- Competitive pay.
As an Assistant Manager you will:
- Assists with ordering of supplies and overall building maintenance and cleanliness
- Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards
- Is able to enforce and comply with pre-established Tim Hortons operating procedures
- Ensures high standards of guest experience are maintained
- Resolves guest complaints and turns potentially negative situations into positive ones
- Leadership, and works as required in various areas during busy periods to maintain optimal guest service levels
- Manages team member schedules to ensure adequate coverage on all shifts
- Understands the importance of supporting the Manager and presents a ‘unified front' to all team members.
Requirements:
- Experience, within the last two years, in fast-food with a drive-thru.
- Management experience required.
- Occasional lifting of boxes weighing between 5 – 50 lbs.
- Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
Tim Hortons Inc. is a Canadian multinational fast food restaurant chain. Based in Toronto, Tim Hortons serves coffee, doughnuts, and other fast food items. It is Canada's largest quick-service restaurant chain, with 4,846 restaurants in 14 countries as of December 31, 2018.
The company was founded in 1964 in Hamilton, Ontario, by Canadian hockey players Tim Horton and Jim Charade, after an initial venture in hamburger restaurants. In 1967, Horton partnered with investor Ron Joyce, who assumed control over operations after Horton died in 1974. Joyce expanded the chain into a multi-billion dollar franchise. Charade left the organization in 1966 and briefly returned in 1970 and 1993 through 1996.