Assistant Outlet Store Manager - GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA
New Orleans, LA 70127
About the Job
Job Title: Assistant Outlet Store Manager
Reports To: Outlet Store Manager
Location: New Orleans East
Responsibilities:
The assistant outlet store manager is responsible for supervising the store team to generate revenue through the daily processing of donated goods through the outlet store. The assistant store manager assists with driving the daily workflow of rotating tables of merchandise in and out of the outlet store. The assistant store manager supports the store manager in operating a high-volume retail operation to support the mission of Goodwill Industries of Southeastern Louisiana.
1. Leads, supervises, and motivates store employees to reach production and rotation goals.
2. Supports staffing the retail store by coaching, training, developing, and leading the store team.
3. Ensures safe and proper crowd control within the outlet store.
4. Rotates tables of salvage merchandise quickly and efficiently per rotation guidelines.
5. Opens and closes the store. Balances cash registers and conducts end of day procedures.
6. Maintains a clean and hazard free store through daily monitoring and cleaning of all areas.
7. Performs all duties of all store personnel including cash register, table tipping, table rotation, cleaning, customer service, etc.
8. Communicates daily needs with transportation department and district manager.
9. Assists in scheduling employees with focus on adequate coverage of store operation.
10. Conducts daily store walkthroughs, daily store team huddles, and regular store meetings.
11. Knows production, revenue, and expense budgets, and works to achieve/exceed budgeted goals.
Skills and Abilities:
1. Must be able to achieve budgeted goals and implement a contingency plan if goals are not met.
2. Must be able to interact cordially and productively with a variety of people.
3. Must be able to market Goodwill and explain the mission to the public.
4. Must establish and maintain effective working relationships with store personnel while motivating them to their best performance.
5. Must be able to read, write and communicate clearly in English.
6. Must be able to work a flexible schedule on short notice, including nights and weekends, and occasionally, long hours.
7. Must have access to transportation. Must be able to pass MVR check and provide proof of a valid Louisiana driver’s license, liability insurance, vehicle registration and a current inspection sticker.
8. Must be able to engage in prolonged standing, walking, and bending.
9. Must be able to function in a fast-paced work environment with occasional periods of high stress.
Requirements:
1. High School diploma or equivalent.
2. Minimum of two years’ experience in retail management preferred.
3. Prefer a background in leading teams in retail sales, production, manufacturing, or assembly.
4. Must maintain minimum liability automobile insurance as required by the State of Louisiana.
5. Possess a valid Louisiana driver’s license, maintain current registration, and state inspection.
6. Must be proficient in computer skills including Outlook, Word, Excel, and other programs.
Working Conditions:
Frequent physical exertion, frequent movement, conditioned indoor temperatures with occasional exposure to outdoor temperatures and weather conditions, occasional travel in service area.
