Assistant, Partnership Activation at Boston Red Sox
Boston, MA
About the Job
DEPARTMENT OVERVIEW:
The Partnership Activation Department is responsible for the relationship management and fulfillment of the Clubs Corporate Partner contractual assets. Including but not limited to ticketing, online rights, offline rights, non-game day events, game day events, field events, signage, print, and game day activation.
POSITION OVERVIEW:
We are seeking a driven and committed individual to join our team. The Partnership Activation Assistant will support the department with office assistance, game day operations and other assigned responsibilities to fulfill contractual assets and activation for each Club Corporate Partner.
RESPONSIBILITIES:
- Maintain Salesforce database for content on all partnership assets, including but not limited to in-venue signage, print, social media, in-game promotions, tickets, hospitality and special events
- Develop and maintain relationships with VIP guests, Corporate Partners and internal departments
- Engage with guests by executing pre-game VIP tours and escorts around the ballpark
- Aid with the fulfillment, confirmation, and tracking of individual, season, and special event ticket orders
- Support on all partnership pre-game and in-game initiatives
- Maintain a photography database for all partnership related inventory and special events as well as delivering images to guests post-event
- Assist in building out of annual reviews for all partners
- Sustain activity reports on a game-by-game, series and homestand basis to be used as internal communication including Ownership, Executives, and Sales team
- Perform office administration support and manual labor for partnership team
- Aids in researching opportunities to improve workflow; implement cost reductions; and developing procedures
CHARACTERISTICS/QUALIFICATIONS:
- Innovative and well-organized with a strong work ethic and a desire/willingness to learn
- Strong level of passion and commitment to providing a high standard of customer service
- Preferred work experience within fast-paced, high energy and frequently changing work environment
- Excellent written, verbal and telephone communication skills
- Self-motivated team player able to work long hours, nights, weekends and holidays
- Proficiency with MS Office
- Experience with ProVenue or other ticket-based system
- Experience with Salesforce or other CRM databases
