Assistant Property Manager - Friendly Franchisees Corp

Silver Star Real Estate is looking for a Super Star Assistant Manager.

This is an exciting opportunity to join a growing company and a strong team!

Responsibilities:

• Leasing Support: Assist in all leasing activities, including showing apartments, processing applications, and ensuring all paperwork is completed accurately and in a timely manner.
• Customer Service: Provide outstanding customer service by addressing tenant inquiries, resolving issues, and maintaining positive relationships with residents.
• Marketing and Outreach: Support the development and execution of marketing strategies to attract prospective tenants, including social media outreach, open houses, and other promotional events.
• Property Tours: Conduct property tours for prospective tenants, highlighting features and benefits to encourage leasing.
• Tenant Relations: Assist with tenant retention initiatives, including organizing resident events and managing lease renewals.
• Administrative Duties: Manage and maintain accurate leasing records, process rental applications, and assist with preparing leasing reports.
• Compliance: Ensure compliance with all leasing and fair housing laws, regulations, and company policies.
• Reporting: Report to the Leasing Manager and surrounding properties, ensuring the leasing team adheres to company policies. Prepare and submit weekly, daily, and monthly reports.
• Ad Management: Verify that all ad postings on various platforms are accurate and up to date.
• Audit and Quality Control: Audit phone call recordings to ensure quality standards are maintained.
• Team Collaboration: Liaise with management and the marketing team to align leasing strategies. Assist the manager with weekly scheduling to optimize staffing.

Requirements:

• Experience: Prior experience in leasing or property management is highly preferred, with experience in multi-family properties being a significant plus. Open/willing to take Property Manager role when given the opportunity
• Software: Yardi a high plus
• Education: High school diploma or equivalent is required; a degree in Business, Real Estate, or a related field is a plus.
• Communication Skills: Bilingual in English/Spanish is a must. Strong verbal and written communication skills are essential.
• Must be able to post via their personal Facebook page immediately upon starting.
• Customer Service: Proven ability to provide high-quality customer service.
• Organizational Skills: Excellent organizational and time-management skills with the ability to handle multiple tasks efficiently.
• Technical Proficiency: Familiarity with property management software and Microsoft Office Suite.
• Team Player: Ability to work effectively within a team environment.
• Flexibility: Willingness to work flexible hours, including weekends and evenings as needed.
• Adaptability: Ability to multitask, work in a high-volume environment, and adapt to change comfortably.

The right candidate must be able to multi-task and balance completing demands with an energetic can-do attitude, while maintaining strict professionalism. Qualified candidates may also have the opportunity to be trained into a Property Manager position.

Job Type: Full-Time Hourly (must be available Monday-Saturday) - Rotating schedule 

(Housing or rental discount not included)

Work Setting:
Location: La Palma, CA, with flexibility to travel to other properties in Southern California (LA, OC, IE) as needed
Compensation: $22 - $30 per hour, depending on experience and qualifications
Benefits: Comprehensive benefits package including Medical, Vision, Dental, Paid Time Off, and 401K

Benefits:

Medical, Paid Holidays, Vacation, Sick time