Assistant Property Manager - Self Storage - The McKee Group

Summary: The Assistant Property Manger is responsible for efficiently assisting the Property Manager in managing and maintaining the self-storage property.

Essential Duties and Responsibilities Include:

• Opens, closes and maintains facility
• Maintains efficient and friendly communication with customers
• Maintains a clean and professional office and facility
• Leases self-storage space. This includes executing lease agreements and collecting initial rental fees
• Manages rentals of U-Haul vehicles, including executing rental paperwork and collecting applicable fees
• Maintains all files (computer and manual) by keeping them organized and up to date
• Assists customers with U-Haul trailer rentals
• Answers phones in a friendly and courteous manner and return applicable messages
• Follows up with customers regarding delinquent balances
• Cleans out U-Haul trucks and vacant self-storage units
• Assists customers with lock issues
• Closes facility, including financial reconciliation of petty cash and other monetary receipts from that day
• Keeps store merchandise filled and organized
• Understands and complies with all lien processes ("The Lien Laws") regulated by the state in which the facility is located
• Performs daily lock checks at the directive of the Property Manager
• Filling in for the Property Manager on an as-needed basis
• Other duties as assigned

Required Skills / Abilities:

• Must possess a valid drivers' license and have reliable transportation
• Ability to inspect facility in its entirety
• Strong interpersonal and customer service skills
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite or related software

Supervisory Responsibilities:

• None

Education and/or Experience:

• High school diploma or equivalent
• Customer service experience required
• Previous self storage experience preferred

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily conducted in the self-storage office and outside on the self-storage property. In the office, sitting for long periods of time is essential. The noise level in the office environment in usually quiet, as the Assistant Property Manager will work primarily independently. Out on the self-storage property, work may be performed in cold, wet, dirty, hot, and uncomfortable conditions and weather, depending on the assignment. Daily lock checks are completed, and therefore one employee working at the property will walk the full length of the property on a daily basis, regardless of weather conditions. The Assistant Property Manager may be required to lift heavy equipment or climb to the second floor of a facility or into a U-Haul vehicle on an as needed basis.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity:
The McKee Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), sexual orientation, marital status, religion, age, disability, genetic information, service in the military or any other characteristic protected by applicable federal, state or local laws and ordinances.