Assistant Restaurant Manager - Crescent Hotels and Resorts
Virginia Beach, VA
About the Job
Description
Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay
From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality!
_At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests
More than that, we know our Associates are the shining stars of what we do!_ _We understand what it takes to be a part of something great
We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey
Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need
We are ready for you to start your journey with us where You Belong
We Care
Shine Bright._ _We are looking for our next great team member to join us on our_
_Tides Coastal Kitchen Restaurant_
_team
We are committed to providing you with:_ + _Highly competitive wages_ + _An exceptional benefit plan for eligible associates & your family members (for FT and PT Associates)_ + _401K_ _matching program for eligible associates_ + _Flexible scheduling to allow you to focus on what is important to you!_ + _Discounts with our Crescent managed properties in North America for you & your family members_ + _Marriott Employee Room Rate Discount Program_
_Here is what you will be doing each day:_
+ Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
+ Assist in ensuring that the restaurant complies with sanitation and safety standards for guests and associates
Check that all equipment is in working order
Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests
Follow up on work orders so repairs and maintenance of facility are completed on a timely basis
+ Monitor product quality and guest satisfaction in restaurant
Ensure that food quality is consistent, appealing, and prepared to guest specifications
Interact with guests to obtain feedback on quality of service and food in outlet
+ Document inventory forecast usage and monitor supply so that restaurants are stocked with linen, glassware, silverware, china, condiments, in order to provide service
+ Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
+ Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials
+ Communicate both verbally and in writing to provide clear direction to staff
+ Comply with attendance rules and be available to work on a regular basis
+ Perform any other job-related duties as assigned
Must have the ability to communicate in English
Self-starting personality with an even disposition
Maintain a professional appearance and manner at all times
Can communicate well with guests
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
Strong knowledge of Food & Beverage operations and service, wines and preparation techniques
Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements
Ability to work entire shift standing and moving about in restaurants and kitchen area
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
Ability to lift/carry weight up to 50 pounds
Ability to push/and pull carts of products weighing up to 150 pounds
Our customers are what we are about
One of the keys to a positive guest experience is positive interaction with Crescent staff
It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances
Every Crescent associate is a guest relations ambassador, every working minute of every day
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance
You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something
_At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve
That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion
By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture._ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information
41 CFR 60-1.35(c)