• Supervise mechanics.
• Open field service jobs, manage jobs as directed by Manager, process folders for completion.
• Take weekend / night calls for service.
• Identify repair work as needed by phone or customer’s request.
• Process quote request as directed by Manager.
• Load service quotes and job sales orders into Oracle.
• Seek approval from Manager for all quotes above level of authority.
• Coordinate with Parts Department personnel to ensure all parts, including backorders, are available when needed for mechanics use.
• Review timecards, service reports and iExpense for accuracy as directed and notify Manager of necessary follow up repairs and parts requirements.
• Expedite parts and tools requested from field mechanics as required.
• Ensure that company property is safely maintained at all times.
• Responsible for maintaining tool room as directed by Manager.
• Make service calls on occasion when no other technicians are available.
• Responsible for maintaining tool calibration and lifting equipment per our Quality Policy.
• Other duties as assigned.

Safety

• Develop relationships with coworkers to better understand the processes and culture that affect safety.
• Influence safety by evaluating safety performance, participating in safety meetings, targeting areas needing improvement and developing initiatives to impact the areas.
• Perform site safety visits to monitor safety standards including:
• Conducting safety meetings with the crews
• Completing Workplace Safety Observations including near misses.
• Respond to and investigate incidents looking for systemic improvements that will impact safety performance.
• Participate in committees as assigned working with other departments within KES to impact overall safety performance.
• Thoroughly knowledgeable of Safe Work Policy