Assistant Store Manager - Goodwill Industries of Southeastern Michigan

Are you searching for a fun and meaningful career in Retail that goes beyond collecting a pay check? Goodwill Industries of Southeastern Michigan is seeking enthusiastic and energetic people looking to grow a career in Retail while feeling like their work adds value to the community, for the position of Assistant Store Manager. The Assistant Store Manager assists the Store Manager in the operation of the retail outlets and oversees operation of the store and supervises assigned personnel in the absences of Store Manager. From its early beginnings of seeking donations to process and offer for sale, to the current operation of four stores in Adrian, Monroe, Lambertville and Saline, doing industrial work for local industries and providing a wide range of training and employment services, Goodwill Industries continues to assist persons with disabilities and other barriers to employment.

Job Summary:

Assists store manager in the operation of the retail outlets.

Essential Functions:

1. Acts as store manager during the absence of the store manager.
2. Responsible for opening and closing store, and ensuring security of premises.
3. Supervises assigned store personnel.
4. Maintains and promotes good customer relations.
5. Responsible for handling the sales revenue (including night deposits).
6. Ensures store is clean, organized, and aisles are not blocked.
7. Arranges displays.
8. Straightens shelves and hangs items as necessary.
9. Enters storage areas to store merchandise and bring to display floor.
10. Works one-on-one with trainees on interpersonal skills, production, work quality, and other skills chosen by the trainees to help them obtain and maintain community employment

Additional Responsibilities:

1. CARF: Ensure documentation and compliance with CARF standards.
2. Safety: Maintain applicable safety standards, rules, and regulations in areas of responsibility.
3. Outcome Driven: Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
4. Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
5. Accountability: Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
6. Financial Stability: Utilize the resources of the organization in an efficient and effective manner.
7. Strategic Visioning: Commitment to innovation, continuous learning, and leading change in creating community value.
8. Professionalism: Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represent the organization to the public with a courteous, helpful and business-like attitude.
9. Carries out additional duties as assigned by the store manager or Vice President of Donated Goods.
10. Maintains safety standards with in areas of responsibility.
11. Promotes and demonstrates cooperation and teamwork.

Education and/or Experience:

• High school diploma or equivalent.
• One year experience in sales; retail supervisor experience preferred.

Knowledge, Skills, and Abilities:

• Able to communicate and interact with the public.
• Able to stand for two hours at a time over a period spanning up to eight hours.
• Able to bend, stretch, and reach.
• Must be able to work evenings and weekends.

Physical Demands and Work Environment:

Able to lift 40 pounds and move large boxes, furniture, and other heavy items.