Assistant Store Manager at Cycle Gear
Azusa, CA
About the Job
What to expect when you work here
As an Assistant Store Manager (ASM), you will share responsibility for managing the stores team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You will also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
You can expect our 5 Core Values to drive everything we do.
Aim For The Podium:
We provide an outstanding shopping experience and deliver exceptional customer service. The ASM is the lead sales driver for the team, providing training, leading by example, and communicating sales goals
Demonstrate ownership of store presentation by assigning and assisting with cleaning, stocking, organizing, and merchandising tasks
Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to the stores team members, and to our customer base
Take Risks; Wear a Helmet:
It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas
Don't be afraid to fail; no one is right all the time, but you can always be well-prepared
Share The Road:
We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members
Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
Do the right thing, and lead by example with a friendly and upbeat personality
Keep It Real:
You'll earn an hourly base rate, plus you'll have a chance toearn commission on a tiered system, based on meeting your sales goal, with additional sales incentives available, such as SPIFFS
Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount
Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning
Fuel Your Passion:
Work in an industry that you are passionate about!
We are a growing company, and we promote from within - career opportunities!
Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.
We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!
Our next Assistant Store Manager has:
2 years+ sales management, product sales, customer service experience, ideally in a specialty retail environment
Experience with leading, coaching, mentoring, and/or teaching a team (retail or otherwise)
Experience with computers (MS Excel) and POS systems (RetailPro)
A self-starter mentality that consistently delivers an outstanding, personalized retail experience
An open mind, and is eager to learn and be a part of the riding community
Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)
Additional Information
Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
