Assistant Store Manager - QuickBrew LLC

Job Title: Amazing Assistant Manager

Are you Amazing? We want YOU!

Scooter’s Coffee in Lafayette, LA is seeking an Assistant Manager to join our Amazing team!

With over 800 locations nationwide, Scooter's Coffee is one of the fastest growing specialty coffee brands in the industry. Our motto is Amazing People, Serving Amazing Drinks, Amazingly fast! We pride ourselves in creating a culture that is constantly adding value and developing the members of our teams. We are passionate about coffee and are looking for team members with an Amazing personality, who want to grow with our company and create an Amazing experience for our customers! Come join the fun And GROW with us!

The Assistant Store Manager is responsible for all staffing, sales, and operations in a Scooter’s Coffee location. This role builds and leads a friendly service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Assistant Store Manager exemplifies Scooter’s Coffee core values. This position serves as a role model of shift lead and barista responsibilities.

A qualified Amazing Leader would enjoy the following job perks:

• Competitive salary: Hourly rate is adjustable depending on Leadership Experience
• Discounts off-duty
• Free Scooter’s Coffee t-shirt
• Fun & productive work environment
• One FREE specialty drink on-shift
• Ongoing training AND Opportunities for advancement
• Flexible scheduling with Day, Afternoon & Night shifts available. No late nights
• Hiring starting at 21 years old

If you are Amazing submit your application today!

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter’s “Amazing” customer service experience.
• Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush.
• Assist the Store Manager in onboarding and training new team members.
• Develop effective working relationships with team members. Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance.
• Proactively seek opportunities to increase individual and team sales while controlling expenses.
• Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner while maintaining company standards.
• Ensure team members follow all health, safety, and sanitation guidelines.
• Serve as a keyholder, following all opening and closing procedures.
• Demonstrate punctuality, dependability, and adaptability.
• Assist Store Manager with administrative duties as requested such as determining daily and weekly staffing requirements based on business need and create work schedules accordingly www.scooterscoffee.com
• Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals.

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

QUALIFICATIONS

• Ability to work cooperatively in a team environment while effectively teaching and leading a diverse group.
• Excellent communication (verbal/nonverbal) and interpersonal skills
• Passion for working with people in an energetic, fast-paced, flexible work environment.
• Ability to work cooperatively in a team environment
• Strong problem-solving, multi-tasking, and administrative skills
• Ability to anticipate and respond to customer needs
• Willingness to master brand recipes and techniques
• Desire to take on a leadership role in a growing company
• Dependability and punctual
• Ability to stand for an entire shift, a minimum of 40-50 hours per week, and lift at least 50 pounds

Disclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.

Applicant should include a resume.

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