Assistant Store Manager - Java Mates LLC

We are looking for a leader with an outgoing, energetic, positive, and friendly personality for the Assistant Manager position at our drive-thru only store! As a leader, you’ll help develop the culture in your store using our core values of integrity, love, humility, and courage as a guide. If coffee is new to you, don’t worry. We’ll teach you everything you need to know about leading a coffee store!

Hours: 30 per week (flexible)

Benefits:

• $17-18 per hour, based on experience

• Free Specialty Beverage/Meal during shift

• Flexible Schedule

• Room to grow with new locations under development

The Assistant Manager is responsible for directing an efficient workflow and assisting the General Manager in a variety of store operations duties. This position serves as a role model to the baristas and as the team leader when the Store Manager is unavailable.

Responsibilities:

• Ensure Scooter’s “Amazing” customer experience by executing brand beverage recipes and techniques

• Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush

• Assist the GM in onboarding and training new team members

• Develop effective working relationships with team members

• Proactively seek opportunities to increase individual and team sales

• Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner

• Ensure team members follow all health, safety, and sanitation guidelines

• Serve as a keyholder, following all opening and closing procedures

• Demonstrate punctuality, dependability, and adaptability

• Assist Store Manager with administrative duties

• Assist with the management of labor, food, and other controllable costs within budget guidelines

Requirements:

• Passion for people

• Excellent communication
  

• Energetic, fast-paced, flexible work style
  

• Ability to work cooperatively in a team environment?

• Strong problem-solving, multi-tasking, and administrative skills

• Ability to anticipate and respond to customer needs