Assistant Store Manager - Wayfair
Oak Brook, IL
About the Job
Assistant Store Manager - Joss & Main Stores
Location: Oak Brook, IL
Come join the team that is reinventing home! Wayfair is hiring for our Joss & Main retail store! If you are looking for rapid growth, constant learning and dynamic challenges, this store might be the future home for your career.
What you’ll do:
- Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
- Coach, develop and lead all aspects of performance, development, safety and recognition for a team of Design Advisors to ensure continuous growth.
- Maintain leadership presence to include, effectively managing the floor, driving sales, having the right team in the right place, proper scheduling, ensuring proper opening and closing procedures are performed daily as MOD (Manager on Duty).
- Support the Store Manager and team with stockroom organization and supply levels to maximize efficiency, safety and productivity to support sales floor replenishment and omni channel fulfillment.
- Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand.
- Lead and ensure the execution of visual merchandising tasks such as maintaining store’s visual standards, floorsets, window changes, signage placement, lighting installations, wallpapering, etc, as needed
- Analyze store results through data, reporting tools; translates data into overall team results by coaching for improvement in overall KPIs and goals.
- Communicate regularly with the overall team on key aspects needed in their roles to help drive team engagement, sales, exceptional customer service.
- Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
What you’ll need:
- 3+ years of leadership experience involving motivating a team to achieve sales goals
- Experience establishing and maintaining a client base
- Client centric mindset and strong business acumen
- Interior design, furniture or home goods experience preferred
- Exceptional analytical, problem-solving, and decision-making skills
- Proven ability to motivate, influence and inspire yourself and others
- Track record of thriving in a fast paced and changing environment
- Requires the ability to work a flexible schedule to include morning, afternoon and evening availability any day of the week
Physical Requirements:
- While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee must regularly, frequently or occasionally lift and/or move up to 75 lbs unassisted.
- Occasionally assist with assembly of showroom furniture.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Working Hours:
At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry, your shift schedule will vary. However, we will work to provide you with your schedule a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed.
Our store hours are Monday-Saturday 10:00AM - 7:00PM, and Sundays 10:00AM - 6:00PM. Employee shifts may include an hour before or after store hours.
Employment in this role will be contingent on successful completion of a background check.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
