Assistant Store Manager - Operations - Cozy Earth

Cozy Earth, recognized as the #299 fastest-growing company on the Inc. 5000 list, is at the forefront of home luxury and apparel. Our mission is to transform everyday comfort with our incredibly soft, temperature-regulating bedding, sleepwear, loungewear, and bath products. As the only brand to earn a spot on "Oprah's Favorite Things" for five years in a row across five different categories, we pride ourselves on exceptional quality and innovation.

We're thrilled to expand our team and are searching for a talented Assistant Store Manager focused on Operations to help us continue our journey of elevating the 5 to 9. As the Assistant Store Manager, you will support the Store Manager in launching and managing Cozy Earth's first brick-and-mortar storefront in California. Your primary focus will be on ensuring smooth store operations, maintaining inventory accuracy, and supporting the overall customer experience.

Key Responsibilities:

• Operational Excellence: Assist in managing daily store operations, including opening and closing procedures, cash handling, and compliance with company policies and California state regulations.
• Inventory Management: Oversee inventory control processes, including receiving shipments, managing stock levels, and conducting regular inventory audits to minimize shrinkage and ensure product availability.
• Team Support: Partner with the Store Manager to train, guide, and support store associates in executing operational tasks. Act as a point of contact for any operational challenges that arise. Manage team member schedules.
• Customer Experience: Ensure that store presentation, product displays, and customer interactions reflect the Cozy Earth brand's high standards. Provide exceptional customer service.
• Operational Efficiency: Identify opportunities for process improvement within the store's operations and work with the Store Manager to implement solutions.
• Support Sales Goals: Assist in driving sales by ensuring that operational processes support a seamless shopping experience and efficient customer service.

Skills and Qualifications:

• Proven experience in a retail management team or similar role in a luxury or premium retail environment.
• Strong leadership skills with the ability to inspire and develop a team.
• Excellent communication and interpersonal skills.
• A passion for customer service and creating memorable shopping experiences.
• Knowledge of California labor laws and retail compliance requirements.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Flexibility to work weekends, holidays, and extended hours as needed.
• Ability to stand for extended periods and perform physical tasks such as lifting and stocking.

This role offers a combination of base salary and commission, with a base pay range of $24 - $28 per hour. Actual base pay offered may vary based on location, skills, experience, and qualifications.Commissions are earned based on monthly store performance and sales targets.

Why Join Cozy Earth?

Comprehensive Benefits: Medical, dental, and vision coverage to keep you healthy.

Future Planning: 401K plan to secure your financial future.

Work-Life Balance: Flexible PTO to ensure you have the time you need for rest and relaxation.

Wellness Perks: Monthly self-care benefit to support your overall well-being.

Exclusive Discounts: Access generous discounts on all our products.

Cozy Earth is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.