Assistant Store Manager - Gary A Thompson

• Manages overall market operations in the absence of the Market Director
• Provides and role models excellent customer service
• Establishes and maintains effective working relationships with employees, guests, market support staff and vendor community

Hospitality

• Manages food service operations (which includes Deli, Bakery, Made to Order Food, Beverage Service), monitors quality and standards, and meets expectations of our guests on a daily basis
• Oversees both front and back of house operations and guest experience
• Provides and role models hospitality
• Promotes the professional growth and development of the food services team
• Improves service by teaching employees to understand guest needs through guidance, feedback, and coaching when needed
• Performs food service duties in the absence of employees and allocates labor based on business needs
• Participates in the forecasting process
• Works closely with Food Services Manager, Kitchen Manager, and Bakery Manager in achieving operational proficiencies
• Oversees schedule writing & ensures that food services departments are hitting labor targets including monitoring overtime
• Participates in weekly MAP, merchandising, and food service operations conversations
• Maintains gross margins while ensuring quality standards
• Assists in achieving quarterly financial goals with a focus on sales, gross, and labor
• Manages purchasing and inventory controls
• Acts as Lead Interviewer for all Food Service positions
• Maintains a simple historical record of factors that affect daily sales and utilizes this information to project future needs
• Accountable for the execution of food services merchandising
• Establishes and maintains Ready for Business standards in both front and back of house
• Maintains the integrity of our brand and marketing expressions

General

• Ensures market appearance and cleanliness
• Operates within the Company Core Values, Company Brand, and Business Principles
• Maintains adherence to waste management & all security & safety policies
• Ensures market’s compliance with local/state/federal laws
• Ensures the dissemination and adherence to all company policies and guidelines
• Keeps up on industry trends, standards and changes
• Establishes and maintains a culture of safety throughout the market

• Requires 6 years of supervisory experience in restaurant/food service/culinary industry
• Proven track record in achieving company goals in compliance with company policies and procedures
• Exceptional business etiquette and guest relations skills
• Must be accurate and detail-oriented
• Clear understanding of restaurant operations
• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Excellent communicator/listener, motivator and risk taker
• Must be a team player, a leader and a positive role model
• Ability to problem solve and manage conflicts
• Ability to build and maintain relationships with a diverse group of staff, customers and vendors
• Exemplifies health department standards
• Must exhibit superior organizational skills
• Must possess intermediate computer skills including MS Office
• Commitment to personal and professional development
• Flexibility to work mornings, afternoons, evenings, weekends and holidays as needed
• Ability to lift and carry 50 lbs
• Possess full body mobility (bending, stooping, twisting and reaching) and have excellent manual dexterity
• Ability to work in a constant state of alertness and in a safe manner