Assistant Studio Manager - Peachy Studio
New York City, NY
About the Job
Peachy's mission is to clear care barriers and make wrinkle treatment more accessible than it's ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care and solutions backed by science. Plain and simple.
The Assistant Studio Manager role is neither traditional retail nor healthcare – it is the intersection of the best parts of both, resulting in a fun and exciting opportunity. This position will play an instrumental role throughout every client and Peachy studio team member experience.
The Peachy Assistant Studio Manager will contribute to company growth by leading the studio experience team and supporting overall studio operations. The ideal candidate will have a passion for the Peachy culture and brand. This person will be interpersonally savvy and have the ability to creatively problem solve and learn on the fly. This person embodies integrity, confidence, and is a Peachy role model for the team!
What You'll Do:
- Ensure all company-wide initiatives, operational procedures, and safety protocols are executed within the studio
- Partner with the Lead Clinical Provider to foster an inclusive culture with both team members and clients in line with Peachy company values
- Coach a team of Studio Experience Specialists providing in the moment feedback and ongoing development
- Lead local marketing initiatives to promote the studio within the community and drive engagement with potential clients.
- Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
- Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
- Ensure completion of studio opening and closing responsibilities
- Maintain studio appearance; replenishing products, maintaining stock room, cleaning common areas
- Adhere to infection control standards including, but not limited to: hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices
Who You Are:
- Drives Engagement - Creates a positive and motivating work environment; Invites input and shares ownership & visibility; Shows a clear connection between people's motivations and company's goals.
- Develops Talent - Develops others through coaching, feedback, and exposure; Aligns employee career development goals with organizational objectives.
- Ensures Accountability - Holds self and others accountable to commitments and outcomes with a sense of urgency; Provides balanced feedback at all times.
- Optimizes Work Processes - 360 perspective of the business; Identifies priorities and gets things done; Focuses efforts on continuous improvement; Able to create synergy and integration with work processes.
- Values Differences - Seeks to understand different perspectives and cultures; Applies others' diverse experiences, styles, backgrounds, and perspectives to get results.
- Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.
What You Have:
- 1+ year experience in a leadership/management role in the hospitality, high-end retail or wellness services industry
- Experience in local marketing and community outreach, with proven success in increasing business visibility and client acquisition through grassroots efforts.
- Flexible to work in multiple studio locations within a reasonable distance to your home studio
- Available to work a Full-Time weekly schedule including four (4) shifts at ten (10) hours each shift. Saturday, Sunday, and some holiday availability is required.
- Minimum of 18 years old and eligible to work in the United States without sponsorship
Physical Requirements:
- Frequently required to kneel, bend, sit and stand for long periods of time
- Ability to lift/transport items weighing up to 30 lbs
- Operate standard office equipment and technology
Pay & Perks:
- Competitive Compensation + Performance Based Bonus
- Health & Wellness Perks
- Employee discount for Peachy services and products
- 401K program participation after 90 days of employment
The target base pay for the Assistant Studio Manager role in New York, NY is $25.00/hour USD. Peachy may pay more or less than the posted range based on factors including but not limited to: relevant experience, qualifications and location. This range may be modified in the future.
This position requires additional responsibilities not listed here and may change throughout employment.
By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy's business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy's Privacy Policy, which can be found here: https://peachystudio.com/pages/privacy-policy
#LI-Onsite
Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at jobs@peachystudio.com.
Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.
Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.