Assistant Vice President - Global Delivery Solutions Lead - Principal Financial Group
Des Moines, IA 50392
About the Job
As the AVP you will drive strategic value creation through Global Delivery solutions to enable financial outcomes for PFG!
This senior leadership role which will have direct accountability and responsibility to find opportunities and pain areas that can be alleviated through Global Delivery solutions while aligning these solutions to PFG BU/SCBU strategic direction and customer experience need! Develop execution focused roadmaps/pipeline for Global Delivery that drive the intended financial outcomes. Establish the Global Delivery office as a trusted advisor with the EMG and their direct teams by showcasing an in-depth understanding of the offshore industry and the BU/SCBU ecosystems. Forge and lead multiple senior and mid-level connections within the firm by building deep trust-based relationships to provide support and business solutions that improve and accelerate the required business outcomes. Be an advocate and the ‘voice of the client’ in relevant forums in the Global Delivery construct.
This role will have a seat at the table of the PGS (Principal Global Services) Management, the PGS Business Leadership and the Corporate Finance Leadership Teams.
- Develop and implement strategic plans to improve value creation through Global Delivery solutions that accelerate financial outcomes for PFG.
- Identify and nurture new Global Delivery opportunities through proactive networking and forging deep trust-based relationships.
- Proactively work to resolve service improvements in offshore operations and solicit input and feedback to drive positive NPS scores.
- Proactively discuss industry and competitive trends as it relates to global delivery and lead design thinking workshops to enable the ‘art of the possible.
- Drive execution on potential Global Delivery opportunities by working closely with Global Delivery counterparts and U.S based teams.
- Collaborate with offshore teams to develop customized solutions that meet BU/SCBU needs.
- Build a network of colleagues within PFG and serve as the brand ambassador for Global Delivery
- Understand the business growth strategies. Develop offshore penetration plans and strategies to achieve goals against earmarked plans.
- Build a deep understanding of the PFG financial structure and relationships with the Finance Team
- Work closely with offshore counterparts to communicate and help fix gaps in service delivery relative to stakeholder needs.
The AVP is required to be located in Des Moines, Iowa at our world headquarters. Relocation will be considered as part of the offer.
Who You Are:- Bachelor's degree or equivalent required, plus a minimum of 15+ years related experience driving Offshore Global delivery solutions. Financial Services proven experience required.
- Ability to accelerate offshore footprint to complete the long-term vision of PFG for Global Delivery
- Experience in a matrix set-up; adept at senior Stakeholder Management with Leaders
- Expert Team player, comfortable in an IC role and ability to forge relationships virtually.
- Extensive knowledge of the offshore industry
- Ability to provide quantifiable management reporting and present findings.
- Excellent verbal, written, interpersonal, presenting, negotiating, networking and organizational skills.
- Knowledge of and experience working in a fast-paced agile environment with an intrapreneurial mindset and a go-getter attitude, managing complexity with an unrelenting focus and prioritization of stakeholder needs.
- Thoughtful communicator who can express sophisticated ideas in simple, practical terms for a wide range of audiences.
- Brings a global mind-set and working, across a diverse set of teams and ecosystems.
- Have excellent analytical and conceptual skills.
- Before solutions can be discovered, problems need to be fully understood. Carefully listens to the needs of partners to implement solutions that address their specific needs.
- Acts in a transparent and dependable manner in all interactions
Work Environments
This role offers in-office & hybrid (blending at least three office days in a typical workweek) in Des Moines, Iowa.
Investment Code of Ethics
For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window:We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.Date First Posted (TTF):7/18/2024Latest Post Date: Careers - US:11/1/2024LinkedIn Remote Hashtag
:#LI-RemoteLinkedIn Hashtag
:#LI-MT1