Associate Account Manager (Fire & Security) - Egan Company

Overview:

Egan Company is seeking candidates for an Associate Account Manager position located in Champlin, MN, to join our team! The Associate Account Manager is responsible for supporting customers and direct project oversight for Account Managers, focused on fire & security.

Responsibilities:

• Direct support to Service Account Managers.

• Facilitate proposals to customers for repairs and small projects – under the direction of the assigned Account Manager.

• Manage components of Service projects to include:

  • Coordinate manpower with Dispatch and Labor Manager

  • Purchase and track equipment and materials

  • Obtain proper licensing, permitting, and insurance

  • Schedule subcontractors

  • Kickoff meeting with assigned Technician

  • Startup documentation

  • Warranty registration

  • Perform service deliverable review

• Conduct site surveys, work with support staff to create preventative maintenance proposals, coordinate labor for best results with Dispatch Coordinators, and manage jobs as needed.

• Maintain exceptional communication and time management skills in a high-paced, customer service environment.

• Establish relationships with end-users, key contractors, and engineers.

• Promote all service offerings: mechanical, plumbing, electrical, building automation, fire, security systems, and monitoring.

• Approve accounts payable and receivable in a timely manner.

• Attend sales and other required meetings.

• Attend monthly safety lunches and perform safety audits to promote a Stay Safe culture.

• Use CRM software to manage opportunities, customer communications, and track sales activities.

• All other duties as assigned.

Position Requirements:

• High school diploma or GED required. Bachelors degree preferred.

• 2+ years of sales or sales-related experience, preferably within mechanical, electrical, or limited energy.

Qualifications:

• Working knowledge of estimating processes and procedures.

• Ability to present to both internal and external groups.

• Ability to learn and promote other areas of the business.

• Proficient in the use of standard office computer programs such as Microsoft Office and Google Suite.

• Strong organizational skills and ability to deal with competing customer needs.

• Demonstrated ability to develop strong relationships.

• Ability to work independently with minimum supervision.

• Strong desire to grow professionally and to learn and retain technical information.

Working Conditions:

• Performance of duties will be in the office, at customer sites, and job sites as needed.

• Ability to stand or sit for extended periods of time.

• Exposure to loud noise, dirt, and exposure to the elements are to be expected on job sites.

• Climbing ladders/stairs, uneven ground, bending, kneeling, and twisting are to be expected on job sites.

OUR SUCCESS IS SHAPED BY THE STRENGTH OF OUR TEAM

At Egan, our shared passion and pride are redefining the industry standard of customer care. We work together to promote teamwork, embrace innovation, act with integrity, pursue growth, and stay safe. We are committed to providing the growth opportunities in which our employees and customers are looking.

From general contractors and architects to building owners and facility engineers, Egan Company collaborates throughout the entire construction or project process with the shared goal of maintaining best-in-class relationships with our internal teams, customers, and business partners. At nearly 1,000 employees occupying our offices and work-sites, we aim to ensure every project is done with quality craftsmanship, integrity, and an aggressive commitment to safety. In fact, we’re proud to be recognized as one of America's Safest Companies for recurring years.

Egan Company is one of the largest, multi-trade, specialty construction contractors and system integrators in the Midwest. We provide in-house expertise in planning, design, engineering, construction, and maintenance by representing over 15 skilled trade unions serving virtually every infrastructure discipline in the industry. Core services include: mechanical, electrical, engineering & design, curtain wall/glazing/panel systems (InterClad), millwrights, fabrication, building systems, controls & system integration, and service.

APPLICATION INSTRUCTIONS AND EMPLOYMENT PRACTICES

Egan Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, and status with regard to public assistance, protected veteran status, familial status, or other characteristic protected by law.

We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants. Individuals who are unable to use our online process due to a disability should email recruiting@eganco.com.

Creating and maintaining a safe and drug-free working environment is important to all of us. Employment with Egan requires successful completion of a pre-employment substance abuse test and a background check. We also participate in E-Verify.

Egan Company reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. Any resume submitted to any employee of Egan Company without a prior signed search agreement will be considered unsolicited and the property of Egan Company.

No agency emails, calls, or solicitations will be accepted without a valid agreement.