Associate Accounts Payable Analyst (Order Processing Admin) - TekWissen LLC
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About the Job
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a British-owned education publishing and assessment service to schools and corporations, as well for students directly. Company owns educational media brands including Addison Wesley, Peachpit, Prentice Hall, eCollege, Longman, Scott Foresman, and others.
Job Title: Associate Accounts Payable Analyst (Order Processing Admin)
Location: Remote
Duration: 9 Months
Job Type: Contract
Work Type: Remote
Job Description:
- The primary responsibility of the Order Processor is to process orders for candidates and Third-Party payers.
- This includes processing and tracking credit card payments, auditing orders for operational and financial quality and maintaining program information.
- Working closely with Program Management, Finance, customers, and candidates, the Order Processor is responsible for fulfilling orders for the candidates, external customers, internal users, and clients to provide an alternative means for payment of assessments and customer service concerns.
CORE COMPETENCIES (Level - Individual Contributor)
- Manage the Work Effectively
- Readily Adapt
- Share Information
- Relate Well to Others
- Demonstrate Credibility
PRIMARY RESPONSIBILITIES
- Tracking customer transactional activity through all systems
- Responsible for promptly and accurately processing transactional activity using various systems and resources (computer systems, published materials, and websites)
- Process payments
- Customer support (phone, e-mail)
- Respond to customer inquiries.
- Other duties as assigned.
REQUIRED KNOWLEDGE AND EXPERIENCE
Education and Experience:
- Bachelor's degree is preferred, or equivalent experience.
- A minimum of 18 mos. of accounting experience is preferred.
- A minimum of 18 mos. of customer service experience preferred.
Skills, Knowledge and Abilities:
- Efficient with Microsoft applications Outlook, Excel, Word, PC operations, web browsing and web navigation
- Proficient Data Analysis skills
- Proficient communication skills
- Detail oriented
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Source : TekWissen LLC