Associate Automation Analyst Healthcare HR - HCA Healthcare

Description

Introduction

Do you want to join an organization that invests in you as a(an) Associate Automation Analyst? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Associate Automation Analyst like you to be a part of our team.

Job Summary and Qualifications

Position Summary

What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to Raise the bar, Unlock possibilities, and Care like family.

HCA ITG Associate Automation Analysts are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Automation Analysts execute on automation efforts of small projects or phases of a larger project of low to medium complexity levels. Associate Automation Analysts will sharpen and develop their skils by learning to communicate across multiple channels including ITG and Business Operations, design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Associate Automation Analysts will work with more experienced Analysts to take their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. Automation Analysts will receive supervision and guidance from senior staff.

CORE COMPETENCIES

• Documentation
• Process Improvement/Redesign
• Solution Design
• Communication, Diplomacy and Advocacy
• Testing
• Implementation Knowledge
• Facilitation/Presentation
• Requirements
• Leadership
• Planning

VALUABLE SKILLS

• Technology Evaluation
• Domain Knowledge
• Scripting
• Version Control

SPECIALIST/EMERGING SKILLS

• AI/AIOps
• Machine Learning
• Contract Negotiation/Vendor Relations
• Statistics and Data Science

Major Responsibilities:

• Elicit and gather requirements for automation projects by working directly with internal and external customers
• Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions
• Assess and quantify potential benefits of automation for business and technical processes
• Assist with building automation strategies and frameworks based on planned and prioritized automation work
• Design, Develop, Execute and Maintain Automated Scripts to specifications
• Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance
• Write efficient, easy-to-follow documentation on automation tools, scripts, and processes
• Assist with manual testing as needed to help development team meet schedule commitments
• Promoate, recommend, and implement improvements to automation frameworks and processes
• Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE
• Mentor other team members in technical skills as well as business related areas and provide guidance on complex automation efforts
• Take ownership of automation initiatives and work closely with Team Lead and/or Manager with all automation project planning activities
• Stay informed of automation industry trends and best practices
• Communicate value of automation to enterprise to both technical and business leadership
• Works with multiple areas at HCA to ensure understanding of assigned task.
• Adherence to all HCA standards and policies.
• Supports development of technical standards.
• Analyzes user specifications and requirements.
• Identifies opportunities for process improvements.
• Works to participate and learn best practices and procedures.
• Adheres to best practices for software design, retention, documentation, and deployment strategies.
• Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.
• Gathers and documents business, user, functional and non-functional requirements for in scope products.
• Establishes and maintains solid business relationships.
• Actively owns and participates in lifecycle management of assigned applications and infrastructure.
• May provide afterhours/on-call support for applications.
• Has the ability resolve simple to complex production support issues.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Education & Experience:

• Bachelor's degree Preferred
• Less than 1 year of experience in a Systems Engineering, Analyst or Developer Preferred
• Or equivalent combination of education and/or experience
• Healthcare HR experience preferred

Knowledge, Skills, Abilities, Behaviors:

• Ability to write efficient, easy-to-follow documentation on automation tools, scripts, and processes Preferred
• Ability to evaluate automation sutilizing Six-Sigma principles for improvement opportunities Preferred
• Ability to design, devlop, and monitor business nad technical processes Preferred
• Ability to identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance Preferred
• Ability to build relationships, communicate effectively both formally and informally, and advocate for automation across the company Required
• Knowledge of testing best practices and skill in implementing them in SDLC Preferred
• Knowledge of frameworks and software design patterns used for implementing software solutions Preferred
• Ability to present and facilitate technical ideas while creating alignment among audience of varing disciplines Preferred
• Ability to determine alignment of new technologies to HCA strategic roadmap Preferred
• Ability to elicit and gather requirements for automation projects by working directly with internal/external customers Preferred
• Ability to become a trusted advisor, lead projects and programs, be a catalyst for change, dive collaboration among the automation community, and be a thought leader at HCA Preferred
• Ability to create project plans, understand dependencies, and drive towards identified milestones Preferred
• Knowledge of automation landscape, current and future industry offerings, and internal HCA capabilities Preferred
• Understanding of the HCA technical landscape Preferred
• Skill in using scripts to execute processes Preferred
• Ability to multitask, managing multiple projects and priorities Preferred
• Ability to be detail oriented and organized Required
• Ability to be adaptable and flexible and to handle ambiguity and changing priorities Required
• Behavior constituting professional demeanor and positive attitude Required

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Associate Automation Analyst opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.