Associate/Cashier - Shoppers World Group

Position: Associate/Cashier Responsibilities

Shoppers World strives to be the best competitor in the discounted retail chain group. A family owned business since the 1950’s, Shoppers World is the place to get great value driven merchandise. It’s also a great place to work. If you like a fun, exciting, and rewarding environment, Shoppers World is the place for you.

Shoppers World has a set of values that every associate is accountable to carry out in our actions and in the decisions we make daily. As a Shoppers World Associate, you will be expected to uphold and demonstrate these values at all times.

As a store associate you are responsible to deliver outstanding customer service, by being knowledgeable on the merchandise we sell, being friendly, and making sure we are satisfying the customer’s needs.

Responsibilities:

• Maintains a high level of customer service skills - Greets Customers in a timely manner - Assist customers to determine their wants and needs - Shows the customer the merchandise - Processes sales efficiently with a friendly attitude - Thanks the customer
• Knowledgeable on general company policies and procedures that apply to the store. (example: store hours, other locations, layaway process, returns and exchanges, text promo)
• Ability to operate all register functions.
• Is diligent with register paperwork and forms by keeping things neat and organized. Maintains work space and register area.
• Has a basic overview of the merchandise that we sell. Including sale and markdown items.
• Needs to be able to answer customer questions, or knows how to find the answer.
• Helps to maintain company merchandise standards.
• Can follow directions accordingly.
• Communicates well with customers, store associates, and management.
• Works well with others.
• Performs tasks as assigned in a timely manner
• Adheres to company policies to protect company assets.
• Must be able to execute all policies and procedures regarding the fitting rooms.

Dress Code/ Professionalism

• Maintains good personal appearance; follows dress code, maintains good personal hygiene.
• Exhibits good work habits.
• Maintains a positive attitude
• Maintains good attendance/ Demonstrates promptness. Always on time
• Is reliable to compete all work and meet all deadlines

Physical Requirements of the Job

• Must stand for the duration of work shift
• Must be able to unload/lift/move multiple boxes weighing on average 35-50 pounds.
• Must be able to bend to assist customers select items merchandised on low fixtures.
• Must be able to push/pull carts with multiple cartons.

Qualifications for Associate/Cashier

Experience: Prior retail experience preferred but not required. The candidate should have at least 1 (+) years selling and/or cashier experience. If not, must display a willingness to learn.

Education Level: High School level or above preferred. Candidate must possess a basic proficiency in English, Math, Reading, and Computer Skills

• Must be reliable and work in a flexible schedule environment (including evenings, weekends, and holidays)
• Basic understanding of sales principals and customer service practices.
• Solid communication and interpersonal skills.
• Customer service focused. Has a passion for helping others.
• Can work in a fast paced team environment.
• Must be multi task oriented.

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