Associate - Client Service - Auric Private Wealth LLC

Auric Private Wealth Associate - Client Service

Job Title: Associate - Client Service

Location: Littleton, CO

Company: Auric Private Wealth, LLC

Projected Start Date: October 1, 2024

Auric Private Wealth LLC DBA Auric Capital Partners LLC is an independent wealth management firm dedicated to providing personalized financial planning and investment management for a select group of ultra-high net worth clients and foundations.  Our core values are Client Focus, Constant Improvement, Collaboration, Courage, and Creativity.

We are seeking a dedicated, detail-oriented, and organized individual to join our team as Associate - Client Service.  The Associate will play a crucial role in supporting our advisors and ensuring exceptional service for our clients.  This position offers an opportunity to work in a collaborative environment and contribute to the success and growth of our firm.

The person in this position will gain valuable experience across all aspects of an ultra-high net worth wealth management firm.  This position will have responsibilities across multiple areas of the firm.  They will be involved in operations, client relationships, business development, and marketing. 

Responsibilities:

1. Client Servicing
   1. Serve as the primary point of contact for client inquiries and requests.
   2. Communicate with clients via phone, email, and in-person meetings to address their needs promptly and effectively.
   3. Assist in the preparation of client meetings and presentations.
2. Administrative Support
   1. Maintain client records and documentation accurately and securely.
   2. Process account openings, transfers, and other administrative tasks.
   3. Assist in the preparation and processing of client paperwork, including account forms and agreements.
   4. Handle incoming and outgoing correspondence with clients and third-party service providers.
   5. Daily monitoring of account alerts (ie: Margin alerts, collateral calls, deposits, check declines, overdrafts, funds due notifications, fraud alerts)
   6. Daily recap emails
3. Operational Efficiency:
   1. Support the implementation and maintenance of operational processes and procedures.
   2. Ensure compliance with regulatory requirements and internal policies.
   3. Collaborate with team members to streamline workflows and enhance productivity.
   4. Identify opportunities for process improvements and contribute to their implementation.
4. Client Relationship Management
   1. Build and maintain strong relationships with clients based on trust, professionalism, and responsiveness.
   2. Anticipate and proactively address client needs and concerns.
5. Business Development/Marketing
   1. Track developing new business opportunities in CRM.
   2. Manage firm’s LinkedIn and social media.
   3. Coordinate with outside marketing firm.
6. Business Management
   1. Create workflows to be input into Playbook Builder.
   2. Train future associates.
   3. Proactively seek opportunities to service clients and improve processes.

Qualifications:

1. Bachelor’s degree
2. Previous experience in financial services industry
3. Strong interpersonal and communication skills
4. Excellent organizational abilities with a keen attention to detail and follow up
5. Proficiency in Microsoft Office Suite: Excel, Word, Outlook, PowerPoint
6. Ability to multitask, prioritize tasks, and work effectively under pressure.
7. Commitment to upholding ethical standards and maintaining client confidentiality.

Ideal candidate will have experience for high end of salary range

1. Series 7 License or ability to obtain license within six months
2. Experience with the following:
   1. Sanctuary Wealth
   2. RIA Custodians: Pershing, Fidelity, or Schwab
   3. WealthBox
   4. eMoney
   5. Orion Advisor
   6. LinkedIn
   7. Playbook Builder

Benefits:

1. Competitive salary commensurate with experience $65k - $85k
2. Potential Bonus or Profit Sharing
3. Comprehensive benefits package, including health insurance and 401k
4. Opportunities for professional development and advancement within the firm
5. Positive and collaborative work environment with a focus on work-life balance.

Application Process:

Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the Associate - Client Service position to arman@auriccapital.com