Associate CNO - AHMC Healthcare

Assists CNO in planning, organizing, directing, and controlling all functions of Clinical
Operations. Participates in the Medical Center’s Executive Leadership Team in the absence of
the CNO and upon request for assigned projects. Participates in executing administrative
decisions as these functions relate to and impact the provision of total patient care. Works
collaboratively and cooperatively with all colleagues, divisions and with members of the Medical
Staff to accomplish the strategic goals and to achieve and enhance the Mission of the Medical
Center.  Creates and maintains an ambiance that encourages, practices and exudes the best
efforts of professional Nursing Standards.  Promotes efficiency through sound and effective cost
measures with a primary focus on providing quality health care.  Directly overseas assigned
patient care and support areas to include the supervision of other manager(s), supervisors and
support staffs.
 
Under the direction of the CNO, provides daily and strategic administrative oversight and
operational control to patient care units under his/her area of responsibility
 
This position requires providing managerial/administrative supervision to clinical departments,
which provides care/service across the continuum of care in a manner that, demonstrates an
understanding of the functional and/or developmental age of the individual served.
This position requires the full understanding and active participation in fulfilling the Mission of
Anaheim Regional Medical Center. It is expected that the Associate Chief Nurse Officer
demonstrates behavior consistent with the Core Values. The Associate Chief Nurse Officer shall
support Anaheim Regional Medical Center’s strategic plan and the goals and direction of the
Performance Improvement Plan (PIP).

 Contribute to organizational goals and direction.
 Work to ensure nurses provide quality, evidence-based patient care.
 Ensure proper allocation of financial resources, and monitor department budgets and
spending.
 Evaluate and implement special projects.
 Assist nurse management with leadership and decision-making.
 Assess the organization’s nursing practices to promote better safety and patient-care
delivery.
 Oversee record-keeping and documentation.
 Monitor service quality and procedures, and evaluate outcomes.
 Analyze areas of planning and operational efficiency and make recommendations for
improvement.
 Assist in planning new services and programs.
 Represent the organization at professional and community-related events.
 Collaborate with other departments and units to improve services.

 Plans, directs and coordinates services for unit regarding operations, nursing
practices, short and long term goals, and budgets.
 Supervises and coordinates the work of unlicensed and licensed staff including
charge nurses in unit, Quality Assurance, Risk Management, Clinical Education,
Wound Care Services, Patient Relations/Volunteers, Nursing Informatics,
Surgical T-4, and Education.
 Responsible for effective management of operational and staffing matters,
problem solving, training, supplies and equipment requisites, performance
management, conflict resolution, coaching/disciplinary actions, and
hiring/retention of staff.
 Manages quality and effectiveness of care given by staff.
 Advises the CNO of nursing and administrative issues of unit.
 Ensures compliance with quality assurance, patient safety and environmental
safety procedures in accordance with regulatory requirements.
 Utilizes efficient managerial skills and critical thinking in order to optimize
expense control.
 Ensures development of subordinates and succession planning.
 Recognizes consequences of decisions to budget.
 Responsible for positive staff morale, staff absenteeism management and low turnover. 
Ensures qualified new hires and vacancies levels are appropriate.
 Prioritizes projects and uses time management to maximize efficiencies.
 Utilizes management process; gather data, identify issue (goal), identify remedy
(objectives), implement and monitor to ensure expected results are achieved.
 Ensure standards are established and communicated to staff to ensure effectiveness of
department.
 Clearly identifies the customer(s) they serve and establishes customer service initiatives
to ensure ultimate customer service is provided in order to achieve targeted outcomes.
 Demonstrates good project management skills to ensure targeted outcomes are
achieved.
 Possess general knowledge of wage and hour regulations, record keeping, OSHA,
workers’ comp, Department of Labor, EEOC, leave of absence laws, and complies with
company policies and procedures.
 Works collaboratively with Human Resources to effectively handle administrative/labor
proceedings.
 Actively engages in self-improvement and training activities for subordinates to ensure
the strategic goals and objectives are met.
 Demonstrates an understanding of organizational processes and procedures and
adheres to the approved process.  Ensures subordinates follow approved process and
procedures. 
 Other duties as assigned.