Associate Creative Director-Payments Marketing, Vice President - JPMorgan Chase Bank, N.A.

JPMorgan Chase is a global leader in financial services, offering solutions to the world's most important corporations, governments, and institutions. Our Payments division is at the forefront of innovation, providing cutting-edge payment solutions to our diverse client base.

As an Associate Creative Director within our Payments Marketing team, you will use your creative skills and lead the conception and execution of impactful marketing campaigns and go-to-market expression. You will shape the visual identity and brand narrative of our payment solutions across global markets. You will collaborate closely with senior leadership, marketing teams, and external agencies to ensure that all creative output is strategically aligned with our business goals.

Job Responsibilities

• Provide visionary leadership to the creative team (internal and external), inspiring them to push the boundaries of design and innovation. Set the creative direction for marketing projects, ensuring alignment with business objectives and brand guidelines.
• Oversee the cohesion and consistency of the Payments expression across all channels, ensuring that the brand's voice, tone, and visual identity are consistently applied. Develop deeper design systems for our Payments group.
• Partner with marketing, product, and strategy teams to create integrated campaigns that bring to life the brand proposition. Foster relationships with key stakeholders to align on creative vision and execution.
• Identify and create direction of high-impact marketing campaigns for product moments, launches, digital marketing, and brand initiatives.
• Work closely with external creative agencies to ensure that all external work is aligned with JPMorgan Chase's standards of excellence and strategic objectives.
• Pitch creative ideas and brand initiatives to senior leadership. Develop and deliver presentations that communicate creative concepts clearly and effectively. Craft narrative flows in presentation decks and rounds of development while threading in strategic rationale.
• Maintain the highest standards of creative excellence. Oversee the final delivery of all creative outputs ensuring that they are on brand, on time, and within budget.

Required qualifications, capabilities and skills

• 10+ years of experience in creative leadership roles within fast-paced industries.
• Demonstrated success in developing and executing creative strategies that drive business results. Ability to conceptualize, shape projects, inspire teams, and sell ideas to clients/stakeholders.
• Proven ability to lead and inspire creative teams. Experience in managing both internal teams and external agency relationships.
• Understanding of marketing, brand development, and the unique challenges and opportunities within the B2B Segment.
• Exceptional communication skills. Ability to present ideas clearly and persuasively to senior stakeholders. Strong client-facing skills, with experience presenting and pitching creative concepts.
• Thinking outside the box and bringing new, impactful ideas to life. Stay up-to-date with industry best practices and emerging trends in design and animation, incorporating them into our work where relevant.
• Interpersonal skills with a proven ability to work cross-functionally and build consensus. Ability to work effectively as part of a team, even in situations where there are other creative leads.
• Bachelor's degree in Fine Arts, Design, Brand or related field.

Preferred qualifications, capabilities and skills

• Proficiency with the Adobe Creative Cloud suite, Figma, and other design tools. In-depth knowledge of design software, animation techniques, visual effects, and motion graphics pipelines is highly desired.
• Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Operate effectively and understand execution and production timelines while finding production efficiencies.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. Handle and interpret stakeholder feedback in a way that leads towards a constructive outcome.
• Strong client-facing skills, with experience presenting and pitching creative concepts. Build strong relationships based on trust, transparency, and open communication.
• Creative role within technology
• Advanced degree

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Seattle,WA $114,000.00 - $180,000.00 / year; Brooklyn,NY $114,000.00 - $180,000.00 / year; Jersey City,NJ $114,000.00 - $180,000.00 / year