Associate Director, Accounts Receivable - Hire Point Recruiting
Southwest Ranches, FL
About the Job
Job Overview:
The Associate Director of Accounts Receivable is tasked with overseeing the management of credit risk and leading the Credit & Collections team. This position, which reports directly to the Director of Accounting, requires close collaboration with IT, Sales, and customers. The role involves leading a team of around 15 Credit & Collections professionals, ensuring efficient cash flow management by closely monitoring customer accounts and Days Sales Outstanding (DSO).
Key Responsibilities:
- Oversee the credit approval process, determine appropriate credit limits, and regularly review credit risk exposure.
- Develop and track key performance indicators to aid in predicting bad debt, managing DSO, and achieving budget goals.
- Manage cash inflow projections in coordination with the Treasury department.
- Assist the Director of Accounting in implementing strategies focused on cost reduction, process optimization, revenue enhancement, and resource alignment.
- Work closely with Sales and other departments to support business growth while managing financial risk, ensuring alignment on financial issues and operational strategies with customers.
- Stay informed on economic trends, industry shifts, and customer conditions; communicate with various departments to assess potential impacts on customer creditworthiness and credit limits.
- Evaluate key performance metrics against historical data and future targets to ensure effective credit, collections, and cash application processes.
- Contribute to the development and enforcement of Accounting Policies and Standard Operating Procedures to support billing, credit, collections, and cash application functions.
- Engage with external customers and internal stakeholders to resolve billing issues and address customer service concerns, including complex situations like held orders, disputes, and payment allocations.
- Set clear objectives, establish performance standards, inspire and develop team members, delegate tasks efficiently, provide constructive feedback, and foster a collaborative work environment.
- Oversee relationships with third-party service providers responsible for system functionality, upgrades, and maintenance.
- Cultivate a culture of high performance and continuous improvement within the team.
Qualifications:
- Bachelors degree in a relevant field.
- 5-7 years of progressively responsible experience in a related area, with at least 4 years in a managerial role, preferably within the pharmaceutical sector.
- Strong expertise in conflict resolution and negotiation.
- Proven ability to build and maintain effective working relationships.
- Proficiency in various business and personal computer applications, including Windows-based programs, JDE, SAP, and large-scale mainframe systems.
- Excellent verbal and written communication skills.
- Strong organizational abilities and project management capabilities.
- Demonstrated ability to deliver high-quality customer service to both internal and external stakeholders.
- Skilled in negotiating complex issues with customers and sales teams.
- Effective in mentoring and training staff.
- Deep understanding of Order to Cash processes and best practices.
- Ability to plan and achieve goals, manage resources efficiently, and implement strategies that support departmental objectives.
- Competence in problem-solving, analyzing the impact of decisions, and executing recommendations that align with department goals.
Salary Range: $145k - $165k
Source : Hire Point Recruiting