Associate Director, Client Advocacy - Aon Corporation

Aon is looking for a Director, Client Advocacy – Accounting!

This position is an individual contributor role and will have opportunities in Bloomington, MN, New York, NY,  and Chicago, IL!

POSITION OVERVIEW:  Professionally and efficiently oversee premium and pro rata activity on behalf of ceding companies and reinsurers, managing offshore team as needed and assisting high revenue generating clients with improvements and/or corrections on reports.  Mentor and develop accounting team members within the internal regional and global offices. Provide assistance to Client Services team members, the Sales teams, ceding companies and reinsurers on a variety of premium and pro rata issues. May be asked to oversee functions including process flows, resourcing, training and quality.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the Day will look like:

• Operate as a strong Advocate for complex and/or high revenue clients
• Verify contract terms and accounting structure in Aon proprietary system (GRiDS), as entered by the Sales team;
• Request deposit premium and term adjustments from ceding companies in accordance with contract terms including LORs debiting instructions (for Lloyds clients)
• Prepare periodic reports, term adjustments, sliding scale commissions, profit commissions, and retrospective premium adjustments for ceding company’s approval or completion in accordance with contract terms for the client’s approval
• Request and monitor ceding company cash for it to be settled within contract terms;
• Request and monitor receipt of premium and proportional reports for revenue to be recognized within established timeframes;
• Collect reinsurer and London bureau open balances to ensure payment to the ceding company on a timely basis.
• Manage all aspects of Letter of Credit process
• Responsible for independently resolving complex accounting issues
• Provide assistance to Sales team by participating in RFP’s and similar activities.
• Compile data; organize and schedule Client meetings
• Perform special projects, as needed.

 Skills and experiences that will lead to success:

• Bachelor’s degree (BA/BS) in Finance, Accounting, Math or similar degree from a four-year college or equivalent experience
• 10+ years of experience in the insurance or reinsurance industry
• Ability to multi-task and manage competing priorities
• Advanced knowledge of MS Office suite of products
• Excellent interpersonal and communication skills (both oral and written)
• Ability to think strategically and analytically, as well as solve problems by thinking creatively
• Accuracy, thoroughness, and strong attention to detail
• Excellent organization, prioritization and time management skills
• Ability to mentor and develop team members

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com 

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position is $110,000.00 to $150,000.00 annually. The actual salary will vary depending on applicant’s geographical location, education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary.  The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with Company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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