Associate Director, CTF Product Owner, Trial Management Systems - Eli Lilly and Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Purpose:

Trial Management Systems as part of Clinical Trial Foundations (CTF), within Clinical Design, Delivery and Analytics (CDDA), delivers innovative and reliable systems, processes, and information to enable clinical development and speed medicines to patients. The Associate Director CTF Product Owner in Trial Management Systems will support operational and innovative system development to drive the implementation of robust functionality within clinical systems to manage trial activities and lead projects within CTF for their assigned area, which could include business process management, vendor management, systems management, and emerging technology implementation. This role will collaborate closely with members of the CTF team, as well functional leaders and domain experts across CDDA, Quality, Learning & Development, IDS, Finance, and/or Procurement.

Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

System Technology and Process Implementation

• System Owner for new capabilities which support drug development.

• Drive the application and integration of functionality across the technology platform to deliver value in assigned area, with quality, on time, on budget and within scope.

• Collaborate with end users, technology teams and business leaders to create product requirements for the technology.

• Seek opportunities for future product enhancements desired by end users.

• Anticipate and proactively address technical challenges and navigate solution to ensure quality product and maintain program timeline.

• Lead and/or oversee execution of User Interface testing for product releases.

• Prioritize and manage product backlog items to maintain lifecycle management.

• Lead all aspects of all phases of product creation and sprints including: design, development and testing.

• Provide content and coordinate creation of end user training materials and lead end user training.

• Ensure quality and operational excellence of teams, support performance of processes, and create and/or manage operational metrics.

Technology Adoption

• Build relationships and connect with CDDA functions and functional representatives

• Manage operational issues and support technical problem solving

• Act as the main point of contact between product technology teams and customers.

Communication

• Create and deliver communications (both written and verbal) specific to product releases for all audiences and in a large team setting.

• Act as a liaison between end users, process owners, TPOs and IDS.

• Coach and train others as needed, to ensure the effective implementation and adoption of technology product.

Minimum Qualification Requirements:

• Bachelor’s degree preferably in computer science, information systems or related field (such as engineering, mathematics, etc).

• At least three years of prior relevant experience.

Other Information/Additional Preferences:

• Advanced degree, in technology or science- or health-related field

• Previous working experience as a product owner.

• In-depth knowledge of Agile methodologies.

• Strong analytical and problem-solving skills

• Good communication and presentation skills, written and verbal.

• Previous experience with managing vendors for product development.

• Previous experience with business management processes, quality systems, process management.

• Previous experience leading implementation of emerging technology, automation, system changes or upgrades.

• Demonstrated influence with peers, leadership, and customer groups.

• Demonstrable ability to synthesize information from variety of sources, understand root causes, and make risk-based decisions.

• High learning agility

• Excellent collaboration and teamwork skills

• Exceptional customer focus

• Limited travel: 0-10%

• Indianapolis, IN

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